About Bellway
At Bellway, we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. We are positive about making adjustments as well as providing flexible working and would be happy to talk to you about how this could work for you.
Role
The role of Sales Advisor reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey.
Responsibilities
* Ensure that the general presentation of the site and the sales complex is maintained to a high standard.
* Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times.
* Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product.
* Ensure visitors and potential purchasers to site are aware of Bellway's Health and Safety Policy and are always accompanied by a Bellway representative.
* Maintain accurate records using Bellway's in-house CRM system.
* Liaise with purchases, solicitors and financial advisers on a regular basis.
* Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Company's handover policy.
* Assist purchasers following legal completion with any defects or customer care issues.
* Attend and minute a weekly Sales/Site Meeting with your Site Manager.
* Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales.
Experience
Experience of working within a face to face sales environment. Experience of working as a Sales Advisor for a residential house builder is desirable.
Qualifications
GCSE Maths and English – Grade 4/C or above (or equivalent).
Skills and Aptitude
* Effective negotiation and sales skills.
* Strong communication and listening skills.
* Ability to work on own as well as part of a team.
* IT literate and the ability to adapt to new systems.
* Committed to diversity and inclusion.
Working Conditions
Willing to be flexible in respect to day to day duties and hours worked. Lone working, dependent on site. Ability to travel to all sales sites, including divisional offices. Able to work weekends and bank holidays.
Compensation and Benefits
* Competitive basic salary + monthly commission.
* Contributory pension scheme.
* Access to discounts and benefits portal.
* ShareSave Scheme.
* Cycle to Work Scheme.
* Life assurance.
* Holiday Purchase Scheme.
* Earn and Learn Opportunities.
We reserve the right to close this vacancy if a large volume of applications are received.
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