About The Role
Through the Defence Assistance Program (DAP) our Support Officers support Endeavour employees who assist Defence personnel to focus on their core duties. Endeavour Foundation delivers the DAP program in partnership with Defence at ten sites nationally. We directly employ staff in QLD, NSW, SA, NT and VIC and work with service partners to deliver the Defence Assistance Program in ACT and WA. The role is a DAP Support Officer based at Lavarack Barracks, Townsville. This is a permanent full‐time role for 76 hours per fortnight, Monday to Friday.
In This Role You Will Be Responsible For
* Provide full supervision and on‐the‐job training to the Supported Personnel
* Identify the tasks to be undertaken for each administrative support activity
* Manage timeframes for delivery of services with Defence Personnel using the Services at the time an administrative support job is lodged
* Schedule daily DAP Team workloads to ensure administrative support requirements are completed on time
* In consultation with Defence Personnel, set quality control standards and ensure these standards are maintained
* Facilitate the integration of the Supported Personnel into the Defence workplace
* Notify the Defence Representative of any closures or reduced staffing due to absences of DAP Team members
* Participate in on‐the‐job training and meetings and comply with Endeavour Foundation's and Defence policies and procedures
What You Will Bring
* Excellent interpersonal and communication skills; a people‐oriented, calm and positive attitude
* Experience working with people with a disability, preferably in an employment setting
* Demonstrated experience in coaching individuals and delivering learning opportunities, preferably for those with disability
* Skills and knowledge of working within a positive behaviour support framework
* Conflict management and negotiation skills
* Current First Aid and CPR certificate
* Current Class C Driver's Licence
* Certificate III or IV in Community Services – Disability Work or Aged Care (desirable)
* Ability to obtain a Baseline Security Clearance from the Australian Government & Security Vetting Agency (must be an Australian citizen)
* Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and communication technologies
Why Should You Join Endeavour Foundation?
* Salary Packaging Benefits – package up to $15,900 of your annual salary tax‐free
* Pre‐tax income for entertainment expenses up to $2,650 (meals, holiday accommodation, etc.)
* Employee Assistance Program – free confidential counselling service for staff and families
* Discounts on Corporate Private Health Insurance Plans, whitegoods and appliances
* Paid Parental Leave and Salary Continuance
* Free flu vaccinations
Defence Baseline Security Clearance is required for this role.
Endeavour Foundation encourages applications from people of all ages, nationalities, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, CALD, the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.
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