Delaware North Australia is hiring a full-time Director, Food & Beverage Operations at the iconic Melbourne Cricket Ground (MCG). Reporting to the General Manager, this is an exceptional leadership opportunity for a seasoned hospitality professional to oversee all food and beverage operations across both scheduled major events and day-to-day venue activities.
This role is about more than managing service. It’s about building strong, trusted relationships internally and externally, leading large and diverse teams, and being the problem-solver who thrives in the fast-paced, high-pressure environment of major events. To succeed, you’ll need to inspire people, create alignment across departments, and elevate the guest experience while driving operational excellence and profitability.
The opportunity Delaware North Australia is hiring a full-time Director, Food & Beverage Operations at the iconic Melbourne Cricket Ground (MCG). Reporting to the General Manager, this is an exceptional leadership opportunity for a seasoned hospitality professional to oversee all food and beverage operations across both scheduled major events and day-to-day venue activities.
This role is about more than managing service. It’s about building strong, trusted relationships internally and externally, leading large and diverse teams, and being the problem-solver who thrives in the fast-paced, high-pressure environment of major events. To succeed, you’ll need to inspire people, create alignment across departments, and elevate the guest experience while driving operational excellence and profitability.
What we offer
Work at one of Australia’s most iconic sporting venues, shaping memorable experiences for thousands of guests
Join a high performing and capable team
Free Parking and discounted meals
Join us at Delaware North and be part of a global hospitality leader committed to growth, innovation and investing in people
What will you do?
Lead, develop, and inspire teams across Food & Beverage, Compliance, Customer Experience, and Workforce Allocations, fostering a culture of collaboration, accountability, and service excellence
Forge trusted partnerships with internal stakeholders, external partners, and our client
Tackle operational challenges head on, ensuring seamless delivery during major events
Drive the operational and financial performance of all F&B; outlets
Innovate and enhance guest offerings
Champion compliance with safety, hygiene, licensing, and regulatory standards
Oversee budgeting, forecasting, cost management, and reporting
Be visible and hands-on during major events and weekends, leading your team when it matters most
More about you
Extensive senior leadership experience in high-volume, high-profile venues and stadium environments, with a proven ability to navigate complex operational landscapes and deliver exceptional outcomes under pressure
Strong commercial acumen, including full P&L; accountability, strategic cost control, and vendor negotiations that drive profitability and long-term value
Demonstrated success in elevating guest experiences, championing innovation, and leading transformative change initiatives that enhance brand reputation and operational excellence
Exceptional stakeholder engagement skills, with a track record of building trust and influence across cross-functional teams, executive leadership, and external partners
Outstanding organisational and people leadership, with deep experience in coaching, mentoring, and developing high-performing teams aligned to strategic goals
Relevant qualifications in hospitality, business, or operations management are highly regarded
Apply now to lead the F&B; operations at MCG, and help us deliver unforgettable experiences, every time the crowd takes their seat.
The application period will close on 07/10/2025, unless sufficient qualified candidates are identified sooner.
Who we are With a capacity of more than 100,000, the MCG is the largest sporting stadium in the Southern Hemisphere. This iconic venue isn’t just about sports; it’s a cultural hub that hosts multiple Australian Football League teams, cricket matches, concerts, and an array of special events and non-event-day functions. Join a dynamic team at the heart of Melbourne’s vibrant entertainment scene, where every day brings new excitement and challenges.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Equal opportunity Delaware North is an equal opportunity employer.
Note: This job posting contains only information intended to describe the current position and does not constitute an offer or guarantee of employment. This posting may be removed at any time without notice.
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