Overview
Full Time position. Guaranteed base earnings + attractive commission. Paths for career progression with a trusted national brand. Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Mackay Technology & Entertainment Team is seeking a passionate, customer service focused Technician to join them in delivering Great Service, Always! to their customers.
Location: Mount Pleasant, VIC, AU
Responsibilities
* Provide Great Service, Always! to customers as part of the Harvey Norman Mackay Technology & Entertainment Team.
* Assist customers with PCs, software and related peripherals to find the best outcome.
Qualifications
* To be successful you must: Have a passion for retail; be highly motivated and results driven with outstanding customer service and communication skills; enjoy working in a team environment.
* What we require: Experience in (or ability to work in) a customer focused, successful retail business; high level of Technology and Entertainment product knowledge to support customer queries; technical knowledge of related peripherals such as digital cameras, printers, networking and software programs; knowledge of Apple products is highly desirable; ability to service customers while managing work tasks around their needs; going above and beyond to provide exceptional customer focused problem solving; experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services; passion to exceed individual and store sales targets; flexibility across retail trading hours including weekends, public holidays and late night trades.
What we offer
* Generous staff discounts
* Fantastic incentive based promotions
* Harvey Norman is a strong advocate of career progression with a wide support network for professional development
* An environment where good performance is recognised and rewarded
* A flexible and positive work environment
If this role exhilarates your passion for a new opportunity then please submit your application for consideration.
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