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Group quality manager

Melbourne
iDx
Quality Manager
Posted: 24 October
Offer description

Join a purpose-driven organisation shaping the future of diagnostic imaging across Australia and New Zealand.

At Integral Diagnostics (IDX), we're committed to making healthcare better-one patient at a time. IDX are a leading provider of diagnostic imaging services across Australia and New Zealand; we support over 2,700 team members at 150+ locations. Listed on the ASX-300, we are committed to innovation, excellence, and delivering high-quality care.

We are currently seeking a Group Quality Manager to lead and enhance our enterprise-wide Quality Management System and Clinical Governance Framework. Reporting to the General Counsel and Chief Medical Officers, this is a high-impact leadership role within our corporate team.

About the Role

As Group Quality Manager, you will:

* Lead the continual improvement of, and monitor compliance with, our Quality Management System and Clinical Governance Framework.
* Promote a culture of continuous improvement, patient safety and clinical excellence.
* Govern and oversee our program of clinic accreditations, staff credentialling and clinical training.
* Ensure compliance with relevant standards, including:
o Diagnostic Imaging Accreditation Scheme (DIAS)
o RANZCR Guidelines and Standards of Practice
o ISO 9001 Quality Management Systems (where applicable)
o NSQHS Standards (where applicable)
* Review and report on clinical incident trends and mitigating actions including leading root cause analysis reviews and open disclosure discussions where required.
* Provide leadership and support to Risk & Quality Business Partners across various states (QLD, Southern States, WA, NZ).
* Coordinate the creation, review and management of clinical policies, procedures, and protocols.
* Presenting to, and preparing reports for, the Executive and Board on Quality matters including dashboards and metrics on patient safety, compliance and audit outcomes.
* Deliver training and guidance on quality systems, audit processes, and continuous improvement tools.
* Collaborate with internal leaders and external bodies to ensure quality and risk frameworks are best practice and future-focused.
* Work autonomously and independently to appropriately prioritise work and problem solve with the support of the General Counsel and the CMO Office.
* Foster close working relationships with Operational Leads and Department Heads including the Group Risk and Compliance Manager and Group Health and Safety Manager.

What You'll Bring:

* Tertiary qualifications in a relevant discipline.
* 8+ years' experience in quality management, clinical governance, or related roles — ideally within healthcare or radiology.
* Strong understanding of healthcare accreditation frameworks and compliance requirements.
* Experience leading multi-site and multi-disciplinary teams.
* Demonstrated ability to drive system-level quality improvements and cultural change.
* Strong communication and stakeholder engagement skills.
* High-level organisational skills and the ability to balance strategic and operational priorities.
* Experience with data analysis and quality reporting (highly regarded).
* Audit qualifications or experience assessing against standards is a bonus.

What we offer:

* Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity.

* Comprehensive Training: Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel.

* Expert Team: Learn from an experienced team willing to share their knowledge.

* Recognition Programs: Enjoy staff recognition programs and awards.

* Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider with reduced or free scans for employees.

* Fitness Passport: Access over 1000+ fitness locations nationwide.

* Employee Benefits: Such as paid parental leave, discounted health insurance, assistance programs, travel and healthcare for you & your family.

* Career Development: Explore fantastic opportunities to further your career with IDX Group.

Interested:

Please submit your resume by selecting "Apply". For further questions, please contact Aaron at or on for further inquiries.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.

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