About This Role
Our clinic in Wagga Wagga is currently seeking a Medical Receptionist to join the team. We are happy to accommodate a start date best suited to the successful candidate.
The role is a full-time position working Monday to Friday, with shifts between 7:30am – 8pm. The initial hours during training will be 8:30am – 5pm.
Role Overview:
As a Medical Receptionist, you will be the first point of contact for our patients.
Your responsibilities will include:
* Greeting patients warmly and assisting with check-in procedures.
* Answering emails and phone calls promptly and handling inquiries professionally.
* Managing billing procedures – private, Medicare, workers compensation, and DVA.
* Collaborating with clerical and technical staff, radiologists, and referrers.
Once fully trained, you will have the opportunity to be trained as a Contact Centre Agent. Responsibilities include:
* Answering inbound phone calls for appointment bookings.
* Advising patients on preparation prior to relevant scans.
* Managing the appointment calendar effectively.
What we're looking for:
- Clear verbal and written communication skills.
- Strong organisational abilities to manage appointments and patient flow.
- Confidence working across multiple screens and systems.
- Excellent attention to detail.
- Experience in customer service or medical reception.
What we can offer you:
* Wellbeing benefits, including a Fitness passport with full gym access and classes.
* Supportive management that values your well-being.
* Discounted and bulk-billed scans and services for you and your family.
Learning and development:
* Comprehensive training to support your success in the role.
* Career growth opportunities across our diverse network.
Workplace Experience:
* A collaborative and inclusive team environment.
* Uniform options to suit your preferences, provided at no cost with annual top-ups.
Compensation:
* Industry-competitive salary and benefits package.
* Annual remuneration review.
With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest radiology network. We have the resources to help grow your skills and offer various career pathways.
Learn more about what we do here.
How to Apply: Ready to contribute to exceptional patient care? Click "apply now" and upload your updated CV.
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