Job Overview
As a Customer Service and Sales Professional, you will play a key role in delivering exceptional customer experiences and driving sales growth.
Our team is passionate about providing outstanding service and support to our customers, and we are seeking a highly skilled and motivated individual to join our team.
In this role, you will be responsible for creating and maintaining excellent customer relationships, processing customer orders and/or inquiries, and supporting the sales team.
You will also need to process and print relevant picking slips, invoices, and customer pick-up requirements, advise relevant staff/departments of any specific customer requirements, and follow up on all issues relating to customers, credits, operations/transport, and replenishment.
To succeed in this role, you will require strong communication and organizational skills, as well as great computer skills, especially in Excel.
Additionally, you will need to have excellent interpersonal skills, previous call centre experience preferably in the meat/seafood/food industry, and a willingness to take on new tasks and be multi-skilled in various roles within the office.
Key Responsibilities
* Create and maintain excellent customer relationships
* Process customer orders and/or inquiries
* Support the sales team
* Process and print relevant documents
* Advise relevant staff/departments of customer requirements
Requirements
* Excellent communication and organizational skills
* Strong computer skills, especially in Excel
* Previous call centre experience preferably in the meat/seafood/food industry
* Excellent interpersonal skills
* Ability to work in a fast-paced environment
What We Offer
We offer competitive remuneration, superannuation, bonus scheme, and other staff benefits, including discounts on staff purchases, discounted accommodation, health insurance, and banking.