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Administrative officer

Dubbo
Empower HR Solutions
Posted: 31 July
Offer description

* Hours: 8.45am - 5.15pm
* 4 August 2025 to 4 September 2025

About Us

An exciting temporary Administration Officer position has arisen at a dynamic physiotherapy clinic, a place where we truly value our people and team culture. A modern physiotherapy clinic in Dubbo, we are proud to offer a welcoming, vibrant, and supportive environment.

Currently we are looking for an enthusiastic, professional, organised and proactive individual to join our clinic as a temporary Administration Officer to sit at the heart of our practice. This is your chance to work in a growing practice that values the contributions of every team member and fosters a collaborative work culture.

About the Role

As our clinic Administration Officer, you will be the first point of contact for our patients, providing top-notch customer service and administrative support to our healthcare team. You'll play an integral part in ensuring the smooth day-to-day operation of the clinic, helping us maintain a positive and professional environment for both patients and staff. If you enjoy being the go-to person for keeping things on track, and take pride in creating a professional front desk experience, we'd love to hear from you.

Key Responsibilities

* Warmly welcome and assist patients, carers, and visitors to the clinic.
* Manage phone calls, emails, and text message communications with professionalism.
* Schedule and confirm patient appointments; coordinate with healthcare practitioners and external providers.
* Process payments, invoices, and manage clinic communication, including medical correspondence.
* Maintain accurate patient records, handle data entry, and manage diary systems.
* Support healthcare professionals and assist with patient enquiries.
* Ensure the reception area and clinic rooms are kept clean and organised.
* Collaborate with the team to manage the clinic's daily operations.
* Perform general administrative tasks, including filing, scanning, and billing.

About You

To be successful in this role, you have the following:

* Reception, administration or customer service experience
* You possess exceptional organisational skills and can manage multiple tasks efficiently.
* You're an excellent communicator with a professional and personable phone manner.
* You are flexible, reliable, and detail-oriented, with the ability to prioritise tasks and manage your time effectively.
* You're confident using technology, Microsoft Office and managing cloud-based systems. It is a bonus if you have some basic marketing & software knowledge.
* You approach your work with a positive attitude and strong work ethic and can work with minimal supervision.
* Working rights in Australia

Benefits

* Supportive and professional team environment.
* Opportunity to join a respected and growing physiotherapy practice.

Ready to Apply?

Submit your resume and cover letter outlining why you would be an ideal fit for our team.

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