Sydney based role
Great career prospect
Application Support - SQL and.NET
A global company is currently looking for an experienced Application Support Engineer to join their growing team.
Excellent customer service experience is essential too.
Responsibilities:
Reviewing code for bugs and expected functionality, Software Updates, SSL certs, Server config
Writing advanced SQL scripts, Querying/Amending DB
Installation of companies software, importing data from previous MIS and server configuration
Provision of the Disaster Recovery service, maintenance and setups
Managing and monitoring all tickets ensuring all are kept up to date within SLA
Responding to escalated tickets by the end of each working day with an update
Key Skills / Experience:
Customer service experience - dealing with clients
Solid proven working experience of SQL (Querying, writing scripts etc)
Experience of programming/debugging/understanding code (.net, asp.net)
MIS based ideally within education but not essential.
Proven diagnosis and investigation experience within a software/IT support function
Proven experience of managing incidents through to resolution or escalation
Appreciation of ITIL principles
If interested please respond with an updated resume in Word ASAP.
BBBH40095_168310374710018