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Retail assistant manager | pakenham

Pakenham
PETstock Retail Pty Ltd
Retail Assistant
Posted: 3 June
Offer description

Assistant Store Manager at Petstock, supporting the Store Manager in leading a passionate team to deliver world‐class customer service.

A Peek Into Your Petstock Day
* Lead by example, mentoring and inspiring your team daily
* Support your Store Manager in coaching the team to achieve and develop their knowledge and skills
* Lead from the front by consistently providing an exceptional customer experience
* Create a strong safety mindset, committing to a culture of safety
* Support your Store Manager to manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
* Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained
* Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services
* Recruit, onboard, and induct high‐calibre new team members
* Create a fun, supportive in‐store culture where your team loves coming to work every day
* Proactively support local marketing opportunities and sponsorships
What we're looking for
* Experience in a similar store leadership role or readiness to step up to a retail management career
* Demonstrated drive to achieve and exceed sales targets
* Strong leadership with the ability to motivate and build high‐performing teams while fostering a positive culture
* Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks
* Ability to drive safe Work, Health & Safety practices
* Established business acumen
* Flexibility and adaptability to changing work environment
* Strong interpersonal skills to build relationships and rapport with customers and the wider team
Benefits

Team‐member, family & pet benefits across Petstock Group & Woolworths Group. Free access to mental health, financial & wellbeing support services. Opportunity to purchase up to 2 weeks of additional paid leave and 4 weeks of paid parental leave. Health and wellness services at a corporate discount. Exclusive access to Workplace Banking.

EEO Statement

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. Petstock is an equal opportunity employer that is committed to providing equal opportunities for all.

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