LAUXES GRATES IT Service Support Role Overview
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The role of the IT Service Support Specialist is to provide technical assistance and training to users of the Portal software.
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About the Role:
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* Troubleshoot and resolve technical issues related to the software.
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* Conceptualize and create help and training materials.
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Key Responsibilities:
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The successful candidate will have strong problem-solving skills, excellent communication skills, and the ability to work collaboratively in a team environment.
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Benefits:
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* Join a dynamic and fast-paced company.
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* Flexible working hours.
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* Diverse and collaborative team environment.
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* Continuous professional development opportunities.
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* Living Grate Allowance after probation period.
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* Possibility for national/international travel in the future.
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Requirements:
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The ideal candidate will have 2+ years of experience in software support and/or web-based content creation, strong problem-solving skills and attention to detail, excellent communication skills and ability to work collaboratively in a team environment, enthusiastic people person with a solution mindset, hungry to learn new skills and take on challenges, and be onboard with