Lead Housekeeping Team
This is an exciting opportunity to lead the housekeeping team at a premier holiday destination.
As a full time Lead Housekeeper, you will play a vital role in ensuring accommodation is maintained to the highest standards, contributing to an exceptional guest experience.
Key Responsibilities:
1. Roster staff according to priority departure clean, in-house daily services and arrival checks.
2. Designate daily housekeeping tasks be completed by the housekeeping team utilising a property management system.
3. Inspect all cleans completed by the housekeeping team ensuring high standards are maintained.
4. Provide feedback to housekeepers and suggest improvements with regards to their processes and thoroughness.
5. Demonstrate best practices in person and train staff accordingly based on inspections.
6. Liaise with reception managers with regards to housekeepers progress to ensure timely and professional check-in process.
7. Ensure work place OHS practices are up to date, housekeeping team are trained and practices followed.
8. Update MSDS sheets accordingly with new chemicals and liaise with purchasing manager for housekeeping supplies.
9. Order linen from external provider ensuring sufficient items are held to complete all services and departure cleans.
10. Approve leave requests, timesheets and attendances using Deputy Time attendance app and have timesheets ready for export to STP for pay-runs weekly.
11. Resolve any issues both minor and major within the housekeeping team and liaise with management where appropriate.