OverviewAt Grace, we've been helping Aussies move, store, and manage their info for over 100 years.
But what really sets us apart?
Our people.
We back our team with solid training, real career paths, and a workplace where everyone feels welcome.
It's not just a job here - it's a place to grow, learn, and do work you're proud of.The RoleAs a Customer Service Coordinator at Grace Removals, you'll be part of a team delivering exceptional service to both corporate and private clients.
You'll coordinate domestic removals, manage ancillary services, and nurture relationships with some of our largest clients.ResponsibilitiesCoordinating removal assignments and related servicesManaging client accounts, proposals, storage, and invoicingMaintaining accurate databases and administrative recordsResponding to client enquiries via phone and email efficientlyWorking collaboratively with the team to provide solutions and enhance customer experienceAbout YouTo succeed in this role, you'll need:Proven experience in building and maintaining client relationshipsStrong communication and interpersonal skillsAbility to multi-task in a quick-paced environment with attention to detailTeam-oriented mindset with strong organisational and administrative skillsCompetency in Word, Excel, and general computer systemsWhat's in it for youCompetitive remuneration and superannuationMentoring and access to our Learning & Development programOpportunities for career progression within a dynamic teamEmployee rewards and recognition programs, plus wellness benefits (EAP, novated lease salary sacrifice)Be part of a respected, long-standing brand with a supportive and friendly workplace cultureApplication insightsWhich of the following statements best describes your right to work in Australia?
How many years' experience do you have as a customer service coordinator?
Do you have a current Police Check (National Police Certificate) for employment?
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📌 Customer Service Coordinator
🏢 Grace Worldwide
📍 Darwin