Customer Service Operators - Darwin Airport
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People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business are our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.
The part you'll play
As the face of Menzies Aviation and the airline you are representing, you'll be the sunny start to all sorts of journeys for all kinds of people. Greeting customers from all over the world, you'll assist and guide them through every step of their journey through the airport. From check-in and bag drop, to boarding gates and arrivals, you'll ensure customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you'll prioritize our customers' needs, providing excellent service. You'll be part of a friendly organization that values its people. Working in an airport environment offers a unique, fast-paced setting with daily new experiences, providing plenty of variety, development opportunities, and full support and training throughout your career with us.
What you'll need to bring:
* Customer, team, and safety focus
* A respectful, friendly, and supportive approach
* Reliability, punctuality, and organizational skills
* Flexibility and adaptability to changing priorities and situations
In an Airside role, you will need to hold a full Airside Security Pass, a valid driving license, and complete Medical, Drug, and Alcohol testing.
Safety, Security, and Compliance
All employees have a responsibility to:
* Take reasonable care for health and safety
* Cooperate with management to comply with legal requirements
* Not misuse company resources or interfere with safety measures
* Report hazards, incidents, or dangerous situations
* Follow training, policies, and procedures
* Attend necessary training sessions
* Engage with MORSE and adhere to our code of principles, detailed in our Health and Safety Manual
Diversity
Menzies Aviation is an equal opportunity employer, encouraging applications regardless of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, pregnancy, or maternity. We aim to create an inclusive environment where everyone feels valued and can reach their full potential.
As part of our recruitment process, we may use various tools to assess your skills and experience. Please contact us if you require reasonable adjustments.
We also consider how candidates align with our company values, which you can learn more about on our website.
Next steps
If you're excited about this opportunity, click apply below to start your application
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