Technical Account Manager - B2B Mining
- - - - - - - - - - - -
AsaTechnicalAccountManageryouwillberesponsibleforsecuring,maintaining,andgrowingMichelin'spresenceacrosskeyminingaccounts.Leveragingyourengineeringexpertise,youwillprovidetechnicalsupport,delivervalue-basedsolutions,andbuildstrongrelationshipswithcustomersatsitelevel.
YouwillcollaboratecloselywithMichelinteamsacrossAustraliaandglobally,contributingtoinnovativesolutionsthatimproveproductivity,safety,andcostefficiencyforourcustomers.
KeyResponsibilities,
ValueDemonstration
* DemonstratethevalueandperformancebenefitsofMichelinproductsandservices.
* Delivertechnicalsupport,producttrials,anddemonstrationstoenhancecustomeroutcomesinproductivity,safety,andcostefficiency.
DataAnalysis&Insights
* Collect,analyse,andinterpretdatarelatedtotyreperformance,wearrates,fuelefficiency,andsiteconditions.
* Translatedataintoactionableinsightsandrecommendationsthatoptimisecustomeroperations.
ClientRelationshipManagement
* Buildandmaintainstrongrelationshipswithkeystakeholders,includingMineManagers,MaintenanceEngineers,WorkshopManagers,andProcurementteams.
* Actastheprimarypointofcontact,ensuringtimelyandeffectiveresolutionofcustomerneeds.
BusinessDevelopment
* Identifyandpursuenewbusinessopportunitieswithinexistingandnewminingcustomers.
* PromoteandsellMichelin'sfullportfolioofproductsandservices.
AccountManagement
* Assesscustomertyrepotentialandmanageaccountperformance.
* Collectpurchaseordersandensuredeliveriesarealignedwithcontractualcommitments.
* Achieveorexceedsalestargetsandperformanceobjectives.
Coordination&Planning
* Workcross-functionallytoensureseamlessservicedelivery.
* PlanandexecuteactivitiesalignedwithMichelin'sbusinessstrategy.
Reporting&Documentation
* Maintainaccuraterecordsofcustomerinteractions,salesactivity,andmarketinsights.
* Prepareregularreportsonsalesperformanceandmarketconditions.
AboutYou:
AqualificationinMechanical,Mining,orarelateddisciplineprovidesastrongfoundationtounderstandthetechnicalaspectsoftherole.Youbringexperienceinclientservice,technical,orsales-focusedpositionsandexcelatbuildingstrongrelationships,confidentlyengagingwithstakeholdersatalllevels,sharinginsights,solvingchallenges,andinfluencingoutcomes.
Analyticalbynature,youenjoyturningdataintoactionablerecommendationsthatdriverealimpact.YouareproficientinCRMsystemsandMicrosoftOffice(Excel,Word,PowerPoint),flexible,andwillingtotravelasrequired.
YoumustbelegallyauthorizedtoworkinAustralia;applicantsfromNewZealandarealsowelcometoapply.
WhyMichelin:
Withover130yearsofinnovation,Michelinisguidedbyastrongculturebuiltonrespect,trust,dialogue,andpassion.OurpurposeistoofferabetterwayforwardbybalancingPeople,Profit,andPlanetineverythingwedo.Sustainabilitysitsattheheartofourstrategy,andwearecommittedtoshapingthefutureofmobilityresponsiblyandinnovatively.
AtMichelin,peoplearecentraltooursuccess.Weactivelysupportcareerdevelopment,withmorethan75%ofourmanagerspromotedinternally.Ouremployeesareempoweredtogrow,innovate,andmakeameaningfulimpactthroughouttheircareersinanopen,collaborative,andinclusiveenvironment.
WhatWeOffer
* Open,collaborative,andinclusivecompanyculture
* Comprehensivetraininganddevelopmentprograms
* Careerprogressionopportunitieswithinaglobalorganisation
* Performance-basedbonus
* Above-industrysuper(2%abovetheSuperannuationGuarantee)
* Fullymaintainedcompanyvehicle
* Additional4daysofWellnessLeaveperyear
* Paidparentalleaveforprimaryandsecondarycarers
* EmployeeAssistanceProgramandWellnessProgram
ToApply:
Aboveall,youalignwithMichelin'svalues,demonstratingrespectforpeople,collaboration,andacommitmenttocontinuousimprovement.Ifyouhaveagrowthmindset,apassionforexcellence,andenjoybuildingstrongcustomerrelationships,wewouldlovetohearfromyou.
ClicktheApplybuttontojoinacompanyshapingthefutureofsustainablemobilityandinspiringmotionforlife.Bepartofourpeople-led,dynamic,andinnovativeteam,whereyoucangrowyourcareer,developyourskills,andmakeameaningfulimpact.
#J-18808-Ljbffr