Part‐Time Quality Coordinator – Support at Home
Location: The Basin, Victoria
Employment Type: Part‐time
About the role
We are seeking an experienced and motivated Quality Coordinator to support our newly established Support at Home Program in delivering person‐centred quality services for older people. The role oversees quality, compliance and continuous improvement activities, aligning with the Aged Care Act (2024) and Strengthened Aged Care Quality Standards.
Position objective
The Quality Coordinator leads all quality and continuous improvement activities to ensure compliance with the Aged Care Act (2024) and Strengthened Aged Care Quality Standards, resulting in high‐quality, person‐centred delivery for participants in the Support at Home programs.
Key responsibilities
* Coordinate and monitor quality and continuous improvement systems across the Support at Home programs
* Support organisational readiness and ongoing compliance with the Strengthened Aged Care Quality Standards
* Lead and monitor continuous improvement initiatives, action plans, and quality outcomes
* Maintain accurate, high‐quality documentation, records and reports related to compliance and quality
* Contribute to audits, assessments, internal reviews and quality reporting processes
* Work collaboratively with clinical, operational and multidisciplinary teams to embed quality practices
* Promote a strong culture of safety, accountability and continuous improvement
* Support culturally safe and inclusive practice across service delivery
* Use digital systems and IT platforms for care planning, reporting and documentation
Key selection criteria
Essential skills and experience
* Relevant allied health qualification and current AHPRA registration (e.g. nursing, physiotherapy, occupational therapy, social work)
* Experience in quality and continuous improvement within aged care, preferably community‐based aged care programs
* Sound knowledge of the Strengthened Aged Care Quality Standards and Support at Home program requirements
* Demonstrated ability to plan, drive and manage continuous improvement initiatives
* Strong documentation skills with high attention to detail in compliance and reporting
* Excellent communication and interpersonal skills, with demonstrated cultural sensitivity and respect for diversity
* Ability to work both independently and collaboratively within a multidisciplinary team
* Proficiency in IT systems and digital tools used for care planning and documentation
* Current driver's licence and willingness to travel within the service area
Desirable skills and experience
* Relevant allied health qualification and current AHPRA registration (e.g. Nursing, Physiotherapy, Occupational Therapy, Social Work) – desirable but not essential
Why choose Martin Luther Homes?
We provide a supportive community for older people and staff, with flexible part‐time hours, opportunities for professional growth and a meaningful impact on outcomes for older people in the community. The role offers a collaborative and values‐driven team culture.
Benefits
* Flexible part‐time hours
* Professional growth and advancement opportunities
* Supportive environment emphasizing collaboration and values
* Meaningful work improving outcomes for older people in the community
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