Service Delivery Manager
A$140,000 per annum + super.
Hybrid.
Posted 1 day ago.
About the role
Lead ICT service delivery and projects across a growing multi‑site health network. Hands‑on background essential. $130–140K + super. Brisbane‑based.
Are you a technically grounded IT leader ready to take the next step in your career? We’re working with a growing health organisation to find a Service Delivery Manager who can lead a high‑performing infrastructure and support team, while also delivering key ICT projects across a complex, multi‑site environment. This is a hands‑on leadership role ideal for someone who has progressed from ICT support or systems engineering into service delivery and operations.
You’ll play a critical role in integrating newly acquired sites into the existing IT setting, while also leading the delivery of infrastructure upgrades and modernisation initiatives.
Key Responsibilities
- PC refresh programs
- Networking and infrastructure enhancements
- SaaS solution implementation
- Lead ICT service delivery and infrastructure operations across multiple sites
- Manage and mentor a team of support and infrastructure professionals
- Deliver ICT projects including support brownfield projects and collaborating with internal stakeholders and external vendors to ensure successful project outcomes
The Successful Candidate
- Proven experience in ICT service delivery and infrastructure leadership
- A background in technical support or systems engineering – you’ve done the hands‑on work
- Strong understanding of ITIL frameworks and service management best practices – ITIL Foundation Cert highly regarded
- Experience delivering ICT projects in operational environments
- Excellent stakeholder engagement, vendor management, and communication skills
Why Join?
- Work for a purpose‑driven organisation making a real impact in the community
- Lead both BAU and project work in a dynamic, evolving environment
- Enjoy a supportive culture, hybrid flexibility, and long‑term career growth
About Whizdom
Perth, WA, Australia – this company does not have any further information provided at this time. Please research the company to learn more before applying.
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