Job Opportunity
We are seeking a Casual Test Administrator to support our team at Pearson Professional Centres, Brisbane. The ideal candidate demonstrates exceptional teamwork and flexibility in working various shifts across Weekdays and Weekends.
Key Responsibilities
* Providing exceptional customer service and ensuring secure exam delivery environments
* Ensuring adherence to all testing procedures and company policies
* Verifying candidate identification against test registration; and assisting with setup for the examination
* Explaining exam procedures and proctoring/invigilating candidates during testing
* Troubleshooting technical issues and escalating policy breaches to relevant business personnel
* Performing light housekeeping duties such as vacuuming floors and sanitizing keyboards after each candidate has finished their examination
Qualifications and Experience
* A high school diploma or equivalent is required
* Minimum 1 year of customer service experience preferred
* Desirable experience in proctoring or invigilating exams
* Beginner to intermediate proficiency in Microsoft Office (Word, Excel, Outlook)
* Must be able to sit for long periods of time and lift up to 10 kilograms independently