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Customer service all rounder [ blacktown nsw 2148]

Sydney
Blacktown Workers Club Group Ltd
Customer Services agent
Posted: 26 March
Offer description

Overview

* Work at one of the largest and most successful venues in Western Sydney
* Ongoing opportunities for training and development to help grow your career within the hospitality industry.
* Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.
* Above award rates

Benefits

* Competitive casual rate above award rate
* Employee Enterprise Agreement
* Free onsite undercover parking
* Uniforms provided
* Staff Christmas Party
* Staff events - Trivia, Paint & Sip, Karaoke
* Employee Assistance Program - up to 6 sessions annually
* 25% staff discount with our food vendors Marlos All Day and Lusso Bistro

About the Role

In this All‐Rounder role, your responsibilities will include, but are not limited to:

* Building rapport with Members and Guests from diverse backgrounds
* Assisting Members and Guests with enquiries and requests
* Working in our Housekeeping, Bar and Gaming Area, including beverage service, TAB and Keno
* Delivery of great customer service experiences accurately and efficiently; and
* Maintaining cleanliness of our service areas.

Requirements

* Must be willing to work in smoking areas
* Previous customer service experience is essential
* Current RSA, RCG and ARCG qualification is essential
* Bar and gaming service experience is preferred
* Ability to work in a fast‐paced environment
* Willing to work a mixture of day, evening, overnight and weekend shifts.
* Able to meet the physical requirements of the role including standing for long periods of time; and
* Excellent interpersonal skills.

About Us

By any measure, the story of Workers Lifestyle Group is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney's burgeoning west.

Get to know us more at https://workerslifestylegroup.com.au/careers/

How to apply

Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for the position.

If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your Resume by clicking on the APPLY NOW Button below.

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