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Patient services officer - patient travel assistance scheme (ptas) (526119l6)

Launceston
Department of Health, Tasmania
Posted: 14 April
Offer description

Team

The Department of Health is committed to improving the health and wellbeing of patients, clients and the Tasmanian community through a sustainable, high quality and safe health system. We value leading with purpose, being creative and innovative, acting with integrity, being accountable and being collegial.

Role

Establish eligibility of patients and their escorts for financial assistance for travel and accommodation under the PTAS including:

* Inpatients and Outpatients of Tasmanian health facilities for the transfer of treatment in other States.
* Inpatients and Outpatients of Tasmanian health facilities transferring or returning to hospitals in other parts of the State.
* Ambulatory patients who are residents of Tasmania and referred from the private sector for treatment, either intra or interstate.
Qualifications
* Understanding of the Patient Travel Assistance Scheme (PTAS), or the ability to acquire such knowledge.
* High level of interpersonal and communication skills, with the ability to liaise effectively with clients and staff at all levels.
* Demonstrated keyboard and computer skills, including the ability to be trained in finance database operations and patient information systems.
Additional Notes

Note: Please refer to the Statement of Duties for all selection criteria of this position to address in your application.

Appointment Details

Permanent full‐time, day worker position, working 76 hours per fortnight, commencing as soon as possible.

* Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full‐time, part‐time, and casual vacancies.

Salary

$66,049 to $70,993 per annum. Our Employer 12% superannuation contribution is on top of this amount.

* Salary range is in accordance with Public Sector Unions Wages Agreement 2022.
Salary Packaging

You'll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits
* Professional development and accelerated pathways.
* A range of leave entitlements, including study leave and Professional Development Support.
* Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.
Eligibility

Note: Please refer to the Application Guide for more information of pre‐employment check.

Documents
* Statement of Duties: Patient Services Officer – PTAS Band 2.
* Application Guide: Department of Health – Applicant Guide.
How to apply

Apply online. The application requires completion of a 1–2 page statement detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

Contact

Name: Chantelle Binns
Position: Coordinator
Phone number: 67776249
Email address:

Equal Opportunity Statement

Department of Health strongly encourages applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

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