Security Professional - Retail
This role involves maintaining the security of stores within a district. The Security Professional will perform their duties at various NSW stores as required.
Main Objectives:
* Act as a visual deterrent to criminal activity
* Respond to incidents and promote compliance with merchandise protection policies
* Support the loss prevention strategy
Key Responsibilities:
1. Deter theft and fraud by offering customer service and conducting high profiling activities
2. Ensure physical security systems are operational and functioning correctly, including CCTV, alarms, monitors, tethers, security tags, detachers, locks, safes, punch code locks, and keys
3. Manage customer access to tethered items and products in cabinets
4. Manage alarm codes for the store
5. Respond to Electronic Article Surveillance (EAS) gate activations
6. Respond to incidents and gather preliminary evidence
7. Refer serious incidents to the Loss Prevention Manager
8. Identify and rectify non-compliance with the merchandise protection guide
9. Review EAS to CCTV reporting and notify the Loss Prevention Manager of known thefts
10. Conduct random Stock on Hand (SOH) checks to test inventory accuracy
11. Conduct random bag checks on customers and associates
12. Conduct random locker checks
13. Conduct random delivery checks to test inventory accuracy
14. Provide Loss Prevention Awareness training
15. BUILD STRONG WORKING RELATIONSHIPS WITH INTERNAL AND EXTERNAL STAKEHOLDERS
16. Promote compliance with all policies and procedures
17. Support stores with the cash collection and change process
18. Work with Store Management to administer the UDA process
Ideal Qualifications:
* A current Security Industry Employee Licence
* A current driver's license and access to a motor vehicle
* At least 3 years Loss Prevention experience
* Flexible with local travel and working hours
* Strong conflict resolution skills
* Ability to influence others and build relationships
Benefits:
We strive to provide opportunities for growth, recognition, and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future.
Equal Opportunity Employer:
We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, and/or sexual orientation.