Make a Difference with Every Interaction
As a Retail Leader at Coles, you'll be instrumental in shaping the daily experiences of our customers and team members across various store environments.
About the Role
You will report directly to the Store Manager, taking full responsibility for the day-to-day operations of the deli department. Your goal is to ensure that our stores are impeccably presented, welcoming, and engaging for all stakeholders.
About You and Your Skills
* Prior experience working in fast-paced customer-facing environments is essential.
* Leadership skills are crucial as you'll need to guide, coach, and develop your team to meet sales targets, manage costs, and maintain efficient rosters.
* Maintaining high-quality department standards is vital, including monitoring stock levels, rotation routines, waste control, and quality assurance.
* You must strive to simplify processes while adhering to strict audit, food safety, and compliance standards.
* Fostering a cohesive team culture that celebrates success and prioritizes team member well-being is key.
* Delivering exceptional customer service through outstanding shopping experiences is paramount.
What's in it for You?
* More Money in Your Pocket: Eligible team members receive a 5% discount on supermarket and liquor purchases throughout the year, plus additional double-discount periods and exclusive team-member deals.
* Reward and Recognition: Our digital recognition platform 'mythanks' allows you to give and receive recognition linked to our Coles values, redeemable for gifts and electronic gift cards from top retailers.
* Structured Learning Pathway: Comprehensive induction, management, and leadership training ensures you're equipped for success in this role and future opportunities.
* Novated Car Leases: Eligible team members can access novated leasing for new cars.
* Investing in Your Future: Participate in our annual team-member share plan offer, allowing eligible team members to purchase Coles Group shares via regular pre-tax salary sacrifice deductions.
* Paid Parental Leave: We support team members in balancing work and family life with paid parental leave for permanent employees.
About Our Recruitment Process
We strive to create an inclusive workplace that welcomes diverse perspectives and abilities. Applications from people of all ages, cultures, abilities, sexual orientations, and gender identities are encouraged.
We're committed to adjusting our recruitment process to support candidates with disabilities. For more information, please visit our careers site or contact our inclusion team.