Company Description
JB Hi-Fi Business is one of the fastest growing divisions of the JB Hi-Fi Group. We are the market leader in strategic technology procurement with an expansive portfolio including End User Compute, Mobile Devices, IT Hardware, Software Licensing, Networking and Data Centre Infrastructure plus AV Equipment. JB Hi-Fi Business also offers, in partnership with Telstra, a full suite of data and mobile services. JB Hi‑Fi Education, part of JB Hi‑Fi Business, delivers a wide range of technology solutions and services specifically tailored to the Education sector.
Benefits
Competitive package, great employee discounts, and special offers across JB Hi‑Fi and The Good Guys, paid parental leave, novated leasing. A diverse, collaborative, and supportive team environment; growth mindset culture focused on individual skills and career development; continuous training opportunities with leading vendors (Lenovo, Cisco, Apple, HP, Microsoft).
Job Description
The role of Specialist Technician is responsible for administration and maintenance of school network and ICT environments. Candidates must be based in or willing to travel to Mildura, and must identify, elevate and manage issues through to resolution.
* Work onsite in Victorian school environment as a technical specialist.
* Work autonomously with a strong mentoring program.
* Set hours Mon‑Fri, no on‑call, no weekend work.
Responsibilities
* Server and Network administration.
* Demonstrated networking knowledge, including VLAN, DNS, DHCP, and TCP/IP services.
* Experience in virtualisation technologies such as VMware, Hyper‑V, and/or Citrix.
* Hands‑on configuration and troubleshooting of hardware such as servers, firewalls, switches and wireless infrastructure.
* Interpersonal skills & ability to explain technical concepts to stakeholders at all levels.
* General computer hardware and software support.
* Active Directory and Group Policy management and administration.
* Service Desk and end‑user device support.
* BYOD management and support.
* Cloud MDM Management and Configuration.
* Data protection & disaster recovery.
* On‑site/Cloud deployment including Windows, Apple and Chrome OS.
* Technical document writing (instructional & training materials for leadership and users).
* Strategic ICT planning with school leadership.
* Maintenance of ICT network documentation.
Qualifications
* Tertiary education desirable (e.g., Cert 4 in IT Systems Administration or similar).
* Certification in relevant technologies (e.g., vCloud, MCSA, CompTIA).
* Previous ICT/Helpdesk experience within schools highly desirable.
Additional Information
If you are interested in this exciting opportunity, please click apply and upload your CV. All applications are strictly confidential.
JB Hi‑Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria), please don't hesitate to apply
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