Assistant Restaurant Manager
Location: Newcastle, NSW
Position type: Full‑time, Permanent
About Us
Noah’s on the Beach is Newcastle’s premier restaurant, conference and event destination. We pride ourselves on delivering outstanding food, warm hospitality, and memorable experiences. We’re looking for a energetic hands on Assistant Restaurant Manager to lead our food & beverage operations and help maintain our reputation for excellence.
Role Purpose
As Assistant Restaurant Manager, you will oversee all aspects of the venue’s operations—including restaurant and bar as well as Noah’s inhouse activations—to ensure efficient service delivery, exceptional guest satisfaction, and achievement of financial and compliance goals. You’ll work closely with senior management to uphold Noah’s on the Beach as the top choice for dining, conferencing, and special events in Newcastle.
Key Responsibilities
- Lead daily operations across restaurant, bar, and event spaces when necessary, to ensure smooth, high‑quality service.
- Plan and coordinate inhouse events (staffing, floor plans, equipment), including setup, service, and teardown.
- Enforce compliance with all regulatory, safety, food‑hygiene, and RSA standards and manage adherence to hotel policies.
- Ensure guests receive friendly, professional, efficient service; handle feedback or complaints quickly and diplomatically.
- Develop and maintain positive guest relations to encourage repeat patronage.
- Recruit, train, supervise, and mentor food & beverage team members.
- Drive revenue through upselling, promotions, and optimizing service offerings.
- Maintain accurate operational records (breakages, refunds, lost income, etc.).
- Monitor budgets, financial performance, operational reports; provide timely insights to senior management.
- Meet audit standards, reporting obligations, and ordering of non‑consumable supplies.
What We’re Looking For
Experience & Qualifications:
- Minimum 3 years in a supervisory or managerial role within food & beverage operations or hospitality.
- Prior experience in event coordination a plus.
- Certificate or Diploma in Hospitality Management or a related field is preferred.
- Valid RSA Certificate and proven knowledge of food safety and WHS regulations.
Skills & Competencies:
- Strong leadership and team‑building skills; ability to motivate, develop, and manage staff.
- Excellent customer service focus and communication skills.
- Sound financial acumen: budgeting, reporting, revenue management.
- Organised, detail‑oriented, with ability to multitask in a fast‑paced environment.
- Flexibility to work evenings, weekends, and during special events.
What We Offer
- Competitive salary + performance incentives.
- Opportunity to lead and grow within a well‑established, high profile venue.
- Staff benefits including training and career development.
- Supportive work culture and opportunity to shape guest experience.