Overview
Job Title: Telstra Retail: Customer Service & Sales Consultant
Employment Type: Permanent
Closing Date: 30 Sept :59pm
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.
Every day is different. A Telstra Retail Consultant strives to ensure our customers connect faster, better, smarter. You will be continually trained on the latest tech and gadgets. Your knowledge, progressive sales approach and consultative service will empower you to support and provide solutions for our customers.
Life at Telstra is something we prepared earlier: Life at Telstra.
Perks and Benefits
We offer a range of benefits to reward our people, including:
* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* Flexible, inclusive parental leave
* Unlimited access to 17,000 learning programs
* Monthly performance rewards and recognition programs
* Benefits Your Way - Telstra
Hiring Details
* Locations: we are currently hiring across Beenleigh, Browns Plains, Capalaba, Ipswich, Jimboomba, Loganholme, Redbank, Springfield, Sunnybank, Victoria Point
* Casual, Part Time, and Full-Time roles available
* Store hours vary – search your store
What We're Looking For
* The ability to easily build a connection with a variety of new and existing customers
* An appetite to quickly develop customised solutions for customers
* A drive to reach and exceed sales targets and KPIs
* The hunger to learn and grow within the role
* A positive and resilient approach to customer service in a busy environment
* Experience in a customer-facing role
How to Apply
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Diversity and Inclusion
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities. We have zero tolerance for harassment and prioritise a safe workplace where everyone can thrive. We work flexibly at Telstra; discuss what flexibility means to you. You can share your pronouns and any reasonable adjustments needed to participate equitably during the recruitment process.
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