Where curiosity grows, compassion guides, and good vibes are part of the job description.
ABOUT MEDCAN GROUP
At Medcan Group, we are proud to be at the forefront of Australia's medicinal cannabis industry. Since 2016, we've been leading the way in cultivation, research, and education, committed to improving patient outcomes and delivering world-class products.
We've experienced strong and sustained growth, and our journey is only just beginning. As we continue to expand across Australia and into international markets, we're looking for passionate, driven individuals to join our mission-focused team. Due to company growth, we currently have an opportunity available for a pharmaceutical Quality Assurance (QA) Associate.
WHY YOU'LL LOVE WORKING HERE
Not all workplaces are created equal. At Medcan Group, our culture is built on our core values:
* Innovation – We use curiosity as our compass
* Accountability – We own our actions and impact
* Compassion – We bring empathy into action
* Collaboration – We grow together
* Good Vibes – We cultivate good vibes
Does this sounds like your kind of vibe?
ABOUT THE ROLE: Quality Assurance Associate
We're looking for a detail‑driven and quality‑focused Quality Assurance (QA) Associate to join our team at Medcan's Heathwood facility. In this role, you'll help ensure that every product we produce meets the highest standards of safety, compliance, and consistency, supporting our mission to deliver world‑class medicinal cannabis to patients across Australia.
As a key member of the QA team, you'll work across manufacturing, production, supply chain, and regulatory stakeholders to uphold GMP, TGA requirements, and international quality standards. You'll play a hands‑on role in batch release activities, audits, documentation, and continuous improvement initiatives that strengthen the integrity of our operations.
WHAT YOU'LL BE DOING
* Conduct inspections, testing, and verification activities to ensure compliance with GMP and internal quality standards.
* Support batch release activities by reviewing documentation, results, and compliance requirements.
* Monitor production processes and identify, document, and investigate deviations or non‑conformances.
* Participate in internal audits and assist with external TGA or regulatory inspections.
* Maintain accurate, audit‑ready documentation including batch records, CAPAs, and audit reports.
* Analyse quality data to identify trends, risks, and improvement opportunities.
* Contribute to root cause investigations and support corrective and preventive action plans.
* Collaborate with cross‑functional teams to strengthen process consistency and product quality.
* Communicate quality issues, risks, and recommendations clearly to stakeholders.
* Stay current with evolving GMP, regulatory, and industry best‑practice requirements.
SELECTION CRITERIA
* A tertiary qualification in Life Sciences, Pharmaceutical Science, Chemistry, Biotechnology, Microbiology, Food Science, or a related field.
* Strong understanding of GMP principles and their application in a regulated manufacturing environment (TGA, EU GMP, PIC/S).
* Experience in quality assurance or quality control within pharmaceuticals, biotech, medical devices, or related industries.
* Familiarity with TGA requirements, QMS frameworks, CAPA processes, and audit procedures.
* High level of accuracy in documentation, batch review, and compliance checks.
* Ability to investigate deviations, analyse data trends, and support root cause analysis.
* Ability to clearly convey quality issues and collaborate with cross‑functional teams.
* Competence in maintaining audit‑ready records, batch files, logs, and reports.
* Comfort working in a fast‑paced, evolving, and highly regulated environment.
* Ability to work effectively with QA, production, supply chain, and leadership teams.
THE NON‑NEGOTIABLE
GMP knowledge and compliance mindset, must understand and strictly adhere to GMP requirements (no exceptions).
WHAT WE OFFER
* Flexible Working practices
* Professional Development opportunities
* Employee Assistance Program for professional & personal support
* Monthly BBQs
* Weekly Pay
* Quarterly reviews and annual remuneration reviews
* Social events & company townhalls
WHERE YOU'LL BE BASED
Heathwood, QLD 4110
HOW TO APPLY
To be considered for this role, in a short cover letter please address the selection criteria, non‑negotiables, company values and salary expectation, also add what you would like to achieve in this role and your career.
Please ensure that you complete the psychometric assessment via this link. The assessment will take 5 to 7 minutes, asking a set of questions over three sections (please cut and paste in your web address bar:
Only suitable applications that have submitted a cover letter and completed PI assessment will be contacted.
If you have any questions, please email **@medcanaustralia.com.au
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