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Duty manager

Sydney
Travel + Leisure Co.
Posted: 4 June
Offer description

Overview

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Responsibilities

* Ensure and manage day to day operations of the front desk
* Greet and register owners and guests
* Provide information to local area attractions
* Manage and resolve promptly any guest complaints if they arise
* Build, develop and lead a team proactively to promote high levels of customer service

Qualifications

* Previous experience in a Front Office department at a supervisory level either as a Team Leader, Shift Supervisor or Duty Manager
* Experience in using PMS Systems (Opera preferred but not essential)
* Ability to work a flexible roster, including weekends and school and public holiday periods
* Excellent communication skills, written, verbal and active listening
* Previous experience in events and finance is highly regarded
* Full working rights in Australia & valid driver's licence

Benefits

* Immediate start + full time position + full time hours
* Discounted hotel stays worldwide
* Subsidised private health cover
* Training and supportive leadership provided

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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