We are seeking a highly skilled and experienced Duty Manager to join our Front Office team. This is an exciting opportunity for a leader who embodies the Pullman brand - overseeing daily operations, supporting their team, and ensuring every guest enjoys an exceptional stay.
About the Role:
1. To lead, motivate, and support the Front Office team to deliver consistently high service standards and a warm memorable guest experience;
2. To provide hands-on coaching and ongoing development to help team members excel;
3. To handle guest inquiries, concerns, feedback with professionalism empathy efficiency;
Promote safety wellbeing alignment Accor's brand values assist recruitment onboarding continued growth ofFrontOffice talent;
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