Company Description
We’re on the lookout for the ultimate people person to join us as Activities Manager, leading a fun and energetic team at Novotel Sunshine Coast Resort & Sunshine Coast Convention Centre. If you love creating unforgettable moments, thrive on energy, and know how to bring people together through engaging experiences, this is your moment.
Nestled within a resort boasting over 370 beautifully appointed rooms, a sparkling pool, a vibrant lagoon perfect for water adventures, and exceptional dining experiences, our property offers the perfect playground for creativity and connection. We’re also home to the Sunshine Coast’s largest convention centre, capable of hosting up to 1,500 guests, making us a standout in both the domestic and international events market.
As part of the world-renowned Accor Group, we pride ourselves on delivering service that exceeds expectations. This is a unique opportunity to lead with passion, grow with a global brand, and help shape the future of hospitality on the Sunshine Coast.
Job Description
As Activities Manager, you’ll lead a dedicated and enthusiastic team in delivering fun, engaging, and memorable experiences for our guests at Novotel Sunshine Coast Resort. With a strong focus on organisation, safety, and creativity, you’ll oversee a diverse activity program catering to all ages—whether it’s daily resort activities or tailored events for school holidays, groups, or conferences. This role is ideal for someone who thrives in a dynamic environment, loves working with people, and adopts a hands-on, proactive leadership style.
What you’ll be doing:
* Develop and manage a variety of safe, engaging activities suited to different guest groups and seasonal needs.
* Lead, train, and support the Activities Team, ensuring smooth daily operations and high team morale.
* Coordinate scheduling, equipment maintenance, and budget management with a focus on WHS compliance.
* Collaborate with other departments to deliver activities aligned with group and event needs.
* Ensure all guest information, signage, and promotional materials are accurate and well-presented.
* Monitor guest feedback and adapt programs to enhance the overall experience.
* Support continuous improvement and foster a positive, guest-first culture within the team.
Qualifications
What we’re looking for:
* Proven leadership experience in a hotel, resort, or similar guest-focused environment.
* Experience working with children (in camps, childcare, or educational settings) is highly desirable.
* A natural people-person with excellent communication skills and the ability to build positive relationships.
* Confident, composed under pressure, and quick to think on your feet.
* Flexible and adaptable—willing to jump in wherever needed and thrive in a fast-paced environment.
* Blue Card, First Aid, and CPR certifications (or willingness to obtain prior to start).
* Availability to work a rotating roster including weekends, evenings, and school holidays.
Additional Information
Why work for Accor?
Accor is one of the largest global hospitality companies, with over 5,400 hotels across 110+ countries, offering endless career development opportunities.
Benefits Your Way
* Immediate access to global accommodation and F&B discounts.
* #LearnYourWay with a modern training platform featuring a wide range of free, industry-focused courses.
* Recognition of service milestones and anniversaries.
Our Commitment to Diversity & Inclusion
* We are an inclusive employer committed to attracting, recruiting, and developing diverse talent. We offer reasonable adjustments during the recruitment process and beyond. If you require an adjustment, please let us know.
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