Be a Leader in Hotel Operations
At Holiday Inn, we're looking for a Duty Manager to join our hotel team. As a leader in our hotel operations, you'll be responsible for handling transactions, providing local insights, and anticipating every detail to deliver a seamless guest experience.
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Key Responsibilities:
* Lead and oversee all aspects of hotel operations
* Provide support to Food & Beverage, Housekeeping, Engineering, and other areas of the hotel operations as needed
* Drive performance and engagement among team members
* Ensure they receive the right learning and development opportunities to maximise their performance and maintain a positive and productive work environment
Requirements:
* Bachelor's degree / higher education qualification / equivalent in Hotel Management and/or Business Administration
* Minimum 2 years years of guest service/hotel experience in a leadership capacity across Front Office and/or Hotel Operations
* Excellent written and verbal communication skills and ability to communicate with varied audiences
* Excellent skills in POS and hotel PMS systems will be key and experience with Infrasys/ Opera would be an advantage
* Ability to work under pressure and be familiar with fire emergency procedures, evacuation procedures, and demonstrate awareness of Workplace Health and Safety policies and procedures
* Availability to work a rotating roster, weekends, public holidays and nights
* Hold a valid First Aid Certificate
* Hold a WA Approved Manager Certificate
* Hold a driver's license (manual preferred)
* Must have full Australian Working Rights
Benefits:
* Free parking when on shift
* Hotel perks like accommodation and food & beverage discounts
* Enhanced parental leave
* Proactive health days and flexible work options
* Support through lifelong development program
* IHG Career Milestone celebrations
* Transfer of entitlements as you move and grow with IHG
* Access to our discount retail platform that makes your pay go further
About Us:
We're a global hospitality company dedicated to delivering True Hospitality for Good. We make our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Join us and become part of our journey!