Workshop Team Leader – Heavy Vehicle Dealership
A well-established, family-owned truck dealership is expanding and seeking a highly organized, hands-on, and people-focused Workshop Team Leader to join our team in the Toowoomba region.
If you're an experienced heavy vehicle professional with a passion for leadership and a commitment to quality, this is an excellent opportunity to take the next step in your career.
About the Role
Reporting directly to the Service Manager, you'll be the driving force behind day-to-day workshop operations, ensuring efficiency, quality, and outstanding customer satisfaction. You'll serve as the key link between our skilled technicians, management, and valued customers — ensuring all jobs run smoothly and on schedule.
Key Responsibilities
Support the frontline team to maximise customer uptime
Oversee and coordinate daily workflow for maximum efficiency
Ensure vehicles and related paperwork progress seamlessly through the service process
Drive productivity while maintaining high quality standards
Provide technical guidance where needed
Build and maintain strong relationships with customers, OEMs, and suppliers
What We're Looking For
Heavy Vehicle trade qualification (essential)
COI and A / C licence (preferred)
Proven mechanical knowledge and hands-on experience
Minimum 3–5 years of heavy vehicle mechanical experience
Current Australian manual driver's licence
Current HR (Heavy Rigid) licence or higher
Strong multitasking and time-management skills
Confident leadership and effective delegation abilities
Excellent communication and interpersonal skills
A customer-first mindset and commitment to excellence
What's in it for You
Attractive remuneration package with career progression opportunities
Ongoing training and professional development (internal & external)
Mentorship from respected industry professionals
Opportunity to work with world-class truck brands
Convenient Toowoomba location
Supportive, proactive, and positive workplace culture
Family-friendly environment with genuine work-life balance
Apply Now If you're ready to work in a high-performing dealership and take pride in presenting vehicles to a showroom standard, we want to hear from you. Resumes can be sent to. Please contact Kirra Cude on for further details quoting reference AF****.
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