Competitive Salary plus Vehicle Allowance
Are you a driven professional seeking to build a meaningful career with a leading Australian owned company? McMahon Services, a privately-owned leader in construction, industrial and environmental services, is looking for an accomplished Customer Manager to join our Building and Construction team.
About McMahon Services
At McMahon Services, we are committed to delivering excellence across Australia and New Zealand. We value our people, foster innovation, and provide opportunities for professional growth. Join us and contribute to projects that contribute to the growth and development of our communities.
With a team of 225 staff and an annual turnover of approximately $150m, our Building and Construction team offers comprehensive commercial construction and building services. Our in-house trades include roofing, cladding, carpentry, plumbing and electrical. As part of a national business, the Building and Construction group permanently operate from offices in Adelaide, Perth, Port Pirie, Woomera Whyalla and Port Lincoln.
About the Role
In this role, you'll be instrumental in driving growth and cultivating strategic partnerships for our Building and Construction team. You'll manage our existing customer base, develop a robust project pipeline, and actively expand our client relationships. The ideal candidate is a commercially aware, self-starting team player who thrives on direct stakeholder engagement and is committed to exceeding both customer and company needs.
The role reports directly to the Executive General Manager and forms a key part of the Senior Leadership Team.
What You Will Do
* Lead customer relationships to ensure satisfaction and successful project delivery from start to finish. This includes site inspections, customer meetings, and project handover events.
* Manage an extensive business development program, including the planning and coordination of corporate events and suites.
* Implement and maintain effective customer service strategies, providing expert advice and solutions, and guiding the team on tender strategies and "win themes."
* Manage and grow our customer list, including key stakeholders, and develop strategic engagement plans.
* Stay informed about industry trends, competitor activities and market developments to identify and act on potential risks and opportunities.
* Represent the business at trade events and functions to expand our network and brand presence.
* Work closely with the Bid and Marketing Managers to prepare customer presentations and inform social media engagement.
* Report monthly on strategic progress to the Executive General Manager.
What You Will Bring:
* Experience in sales or business development within the commercial construction industry. The ideal candidate will have strong connections with Architects, Design Consultants and Product suppliers.
* Understanding of commercial construction process, building trades and commercial frameworks.
* Excellent written, oral communication and customer service skills. Public speaking skills highly regarded for this role.
What Will Set You Apart:
* Ability to grow into this new role and quickly learn the complexities of our businesses and established joint ventures we operate within.
Why Join McMahon Services?
We offer a supportive, high-performance environment where your skills are valued, and your contributions are recognised. You'll enjoy:
* Competitive remuneration package, benefits and career growth opportunities.
* Vehicle allowance.
* Employee discounts, recognition and financial wellness programs.
* Strong commitment to safety and well-being.
* A culture of innovation and continuous improvement.
Ready to lead our customer experience and drive significant growth? Apply now
At McMahon Services, we embrace diversity and inclusion as fundamental values. We believe that a diverse workforce fosters innovation, creativity and a deeper understanding of the communities we serve. We are committed to creating an inclusive environment where all employees feel valued, respected and empowered to contribute their unique perspectives and talents. We encourage applications from people of all backgrounds, identities and experiences.
Unlock job insights
Salary match Number of applicants Skills match
McMahon Services is an industry leading, privately owned industrial, construction and environmental services provider.
Established in 1990 by brothers David and Andrew McMahon, McMahon Services has grown from a team of 12 into a truly national business.
Our family business heritage and culture of innovation set us apart, fostering a commitment to developing leading edge approaches across the whole organisation that surpass industry standards.
With offices in South Australia, Queensland, Western Australia, New South Wales, Victoria and the Northern Territory, we employ more than 500 staff and deliver projects from city centres to remote locations
McMahon Services has delivered some of Australia's most difficult and significant construction services projects.
We go to where our clients need us to be, with a proven ability to undertake work in remote locations, coupled with an exceptional emergency response capability. Our immediate response means we are on-site ready to plan and take action when needed.
Our diversity and can-do attitude are our core strengths. We apply our knowledge, resources and experienced teams to work across a broad range of disciplines and sectors, providing our clients with the expertise and hands-on skills to meet their specific needs.As a multi-disciplinary, full service provider, we use our own direct wage staff and boast a $70 million network of modern company-owned plant and equipment.
We were awarded Federal Safety Accreditation in 2009 – the first multi-disciplinary construction services company in Australia to achieve this recognition.
We look forward to the future and tackling new challenges with the same enthusiasm, dedication and excellence that has been true of all of our operations to date.
Our core values stem from our beginnings as a small family business and remain unchanged.
Our people are central to what we do
Our greatest asset is our people. It is through the hard work of our teams across the business that McMahon Services has continued to grow and extend the boundaries of performance. Our business is rich in tradition, with many of our staff being second generation employees.
We strive for innovation
Innovation and surpassing industry standards is what we strive for. We approach each project with safe, cost effective and value adding solutions. McMahon Services has been recognised by the industry and our peers for innovation and best practice, and we will continue to reach for new heights.
We have an unbeatable can-do attitude
We are determined to exceed client expectation with every project we undertake, no matter the size. We go the distance and to where our clients need us to be. We have built our business on tackling the tough jobs.
We are safety focused and our business is underpinned by a strong safety culture – team mates looking after team mates. Our objective is to continually improve our safety performance to ensure a zero harm environment for our works, stakeholders and the wider community.
We have a family business heritage
We respect where we have come from and all those involved in the ongoing journey from clients to partners, subcontractors, suppliers and staff.
Source: this is an extract from the company's own website.
McMahon Services is an industry leading, privately owned industrial, construction and environmental services provider.
Established in 1990 by brothers David and Andrew McMahon, McMahon Services has grown from a team of 12 into a truly national business.
Our family business heritage and culture of innovation set us apart, fostering a commitment to developing leading edge approaches across the whole organisation that surpass industry standards.
With offices in South Australia, Queensland, Western Australia, New South Wales, Victoria and the Northern Territory, we employ more than 500 staff and deliver projects from city centres to remote locations
McMahon Services has delivered some of Australia's most difficult and significant construction services projects.
We go to where our clients need us to be, with a proven ability to undertake work in remote locations, coupled with an exceptional emergency response capability. Our immediate response means we are on-site ready to plan and take action when needed.
Our diversity and can-do attitude are our core strengths. We apply our knowledge, resources and experienced teams to work across a broad range of disciplines and sectors, providing our clients with the expertise and hands-on skills to meet their specific needs.As a multi-disciplinary, full service provider, we use our own direct wage staff and boast a $70 million network of modern company-owned plant and equipment.
We were awarded Federal Safety Accreditation in 2009 – the first multi-disciplinary construction services company in Australia to achieve this recognition.
We look forward to the future and tackling new challenges with the same enthusiasm, dedication and excellence that has been true of all of our operations to date.
Our core values stem from our beginnings as a small family business and remain unchanged.
Our people are central to what we do
Our greatest asset is our people. It is through the hard work of our teams across the business that McMahon Services has continued to grow and extend the boundaries of performance. Our business is rich in tradition, with many of our staff being second generation employees.
We strive for innovation
Innovation and surpassing industry standards is what we strive for. We approach each project with safe, cost effective and value adding solutions. McMahon Services has been recognised by the industry and our peers for innovation and best practice, and we will continue to reach for new heights.
We have an unbeatable can-do attitude
We are determined to exceed client expectation with every project we undertake, no matter the size. We go the distance and to where our clients need us to be. We have built our business on tackling the tough jobs.
We are safety focused and our business is underpinned by a strong safety culture – team mates looking after team mates. Our objective is to continually improve our safety performance to ensure a zero harm environment for our works, stakeholders and the wider community.
We have a family business heritage
We respect where we have come from and all those involved in the ongoing journey from clients to partners, subcontractors, suppliers and staff.
Source: this is an extract from the company's own website.
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