Account Executive
Department: Sales
Employment Type: Permanent - Full Time
Location: Australia - Remote
Description
At In Tandem, our tech solutions—including OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator —work in tandem with families to simplify daily life, fostering connection, organisation, and peace of mind throughout key stages and milestones of family life.
We believe technology can champion deeper connections within families, strengthen bonds, and improve communication. Our family of brands provides a range of solutions that streamline daily routines, offer resources and guidance during challenging times, and help families navigate those challenges with confidence, calm, and ease.
We are seeking a dynamic individual based in the Melbourne or Sydney area who can build relationships with our vast community of Family Law professionals in a way that boosts awareness of the OurFamilyWizard product and helps us achieve our aggressive growth goals. As an Account Executive for OurFamilyWizard, you will be responsible for increasing growth in co-parent subscriptions by engaging with family law professionals to drive referrals. You will own relationship-building efforts with our current community of family law professionals and support new business growth by leading outreach and developing relationships with new family law professionals in your territory. The best part, our product is completely free for family law professionals, so there are no budget objections to overcome
By expanding the reach of OurFamilyWizard's platform to parents and professionals who can benefit from more effective communication and collaboration, OurFamilyWizard will continue its mission of empowering families with a blueprint for co‑parenting.
What you will accomplish:
* Proactively engage with and educate the family law ecosystem through hosted workshops, webinars, curated conversations, industry conferences, and trainings, building greater visibility of the OFW brand within the community
* Generate new sales leads through a mixture of outbound calling and emailing, following up on marketing campaigns
* Conduct web-based and in-person product demonstrations
* Close new referrers by getting them to refer OurFamilyWizard to relevant cases
* Achieve and exceed weekly/monthly metrics and quotas
* Manage prospect status and data in HubSpot to ensure that each touch point and communication is logged, recorded, and updated
* Maintain and nurture new referrers to turn them into advocates and repeat referrers of OurFamilyWizard
* Record and translate learnings and feedback you receive into actionable recommendations for our customer experience, IT, and product teams
* Account management is a critical part of the role, ensuring ongoing referrals including account growth, regular check‑ins and acting as a trusted advisor.
Who you are:
* Mission‑driven. Your understanding of and passion for families in transition gives you great pride in the work you do to serve them. It's what allows you to turn purpose into progress.
* Enthusiastic and optimistic. You thrive on positivity and remain unfazed by rejection, always ready to tackle the next challenge.
* Driven to succeed. Your high need for achievement fuels your competitive spirit, and you love nothing more than to compete and win.
* Team player. You thrive in a team environment, working collaboratively with team members across multiple departments.
* Resourceful and resilient. Obstacles don't deter you; you find ways to go over, under, around, and through them to achieve your goals.
* Coachable. You embrace feedback and consistently implement it to enhance your skills.
* Effective communicator. You excel at clearly conveying the value of OurFamilyWizard through engaging web-based and in-person demos to win new business.
What you bring:
* 2+ years of full‑cycle sales experience managing the entire process from prospecting through close and ongoing relationship management.
* Willingness to travel (~50% of your time) to connect with professionals, attend conferences, and deepen community relationships.
* Proven success building and nurturing long‑term relationships with partners or clients to drive sustained growth.
* Familiarity with CRM platforms (HubSpot preferred) and data‑driven sales strategies to manage pipelines, track performance, and identify opportunities.
* Strong presentation and consultative communication skills, with the ability to build trust, resonate with legal professionals, and clearly demonstrate how OurFamilyWizard can serve as a valuable solution for their clients.
* Curiosity and agility—you're quick to learn new tools, adapt messaging to your audience, and pivot strategies based on feedback and results.
* Exceptional organisational and prioritisation skills to manage multiple relationships, travel commitments, and outreach initiatives simultaneously.
Bonus Points:
* Advanced credentials (LLB, JD, or mediation certification) that build credibility with family law professionals.
* Experience developing partnerships, referral programs, or territory expansion strategies.
* Prior experience in family law, legal tech, or SaaS sales environments.
Why Join?
Great mission. Creating a safe and productive environment for families to co‑exist is extremely important for us; we've been doing it for 20+ years and are deeply motivated by adding value to the lives of parents, children, and practitioners.
Growing team. While we've been around for a while, we continue to evolve and innovate. That's what keeps us going You'll have an opportunity to contribute meaningfully to our organisation as we hit our second stride.
Amazing Culture. In Tandem has a positive and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking and, above all, collaborative.
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