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Retail: part time customer service

Mildura
Telstra
Customer Services agent
Posted: 8 May
Offer description

Job Title

Telstra Retail: Part Time Customer Service & Sales Consultant MILDURA


Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.


About the Role

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

Our Mildura store is hiring a Retail Consultant to join the team on a Part time basis. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It's a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.


What We Offer

We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners.

* Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
* 30% off Telstra services
* Continuous training from management, to keep enhancing your skills and helping you grow
* Telstra SIM card
* Exclusive discounts and offers across 240 brands and partners
* 16 weeks paid parental leave for primary and secondary carers


Your Key Responsibilities

As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets.

* You will support and provide solutions for our customers
* You will develop customised solutions for customers
* You will drive sales targets and KPIs
* You will learn and grow within the role (and beyond)


About You

We're looking for someone who:

* Can easily build a connection with a variety of new and existing customers
* Has a drive to reach (and exceed) sales targets and KPIs
* Loves being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service


What to Expect Next

After you've submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.


Life at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work.

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