Overview
INCITE is seeking a motivated and dependable Client & Admin Support Officer to deliver high quality customer service and administrative support to our Executive and Leadership Team. This newly created role plays a vital part in ensuring smooth office operations, upholding professional standards, and contributing to a positive and productive workplace.
This position is ideal for an experienced administration professional seeking school friendly, part time hours (9:00am–3:00pm, Monday to Friday) within a supportive team where your contribution genuinely matters. We work collaboratively, take pride in what we do, and offer opportunities to grow your responsibilities as the business continues to develop.
The successful candidate will be reliable, punctual, and confident in managing confidential information. We\'re looking for someone proactive, willing to learn, and committed to supporting a team.
Key Responsibilities
* Provide administrative and organisational support to INCITE's Executive and Leadership Team.
* Work closely with the Administration and Assurance Managers to keep the Integrated Management System (IMS) up to date, ensuring all forms, procedures, templates, and controlled documents are accurately maintained.
* Support internal accounting, accounts receivable data entry, conduct end-of-month debt collection, monitor overdue invoices and update records.
* Provide friendly, professional customer service as the first point of contact for callers, visitors, and clients.
* Conduct customer feedback calls and record monthly metrics.
* Maintain client information in simPRO Job Management Software.
* Contribute to the successful coordination of staff meetings and events by supporting planning activities, preparing materials, and overseeing catering and room preparation.
* Ensure the office environment remains functional, tidy, safe, and well-presented at all times.
About You
* We\'re looking for a team member who is an excellent communicator, delivers outstanding customer service, and enjoys working in a collaborative team environment. You\'ll bring strong computer skills, accurate data entry, a keen eye for detail, and a positive, professional attitude.
* Previous experience in an administration or office support position
* Accounts or bookkeeping experience (desirable)
* Experience with simPRO or similar job management systems (desirable)
* Strong organisational and interpersonal skills
* A proactive, can-do attitude and a willingness to learn
* Exceptional attention to detail and a commitment to accuracy
* Strong time-management skills and the ability to prioritise tasks
* Professional communication skills and presentation
* A preference for part-time work—ideal for those balancing school-aged children or other commitments
About INCITE
INCITE is a locally owned, family-run Integrated Security Solutions provider servicing regional and remote Western Australia since 2006, supporting sectors such as commercial, government, ports, airports, education, industrial, defence, justice and healthcare. Our team of 21 dedicated professionals design, install and maintain a wide range of specialist technologies. We operate in a unique industry that makes a real difference, helping protect essential services, businesses and our wider community through reliable, modern security infrastructure. Our people are our greatest asset, we value their contribution, loyalty and commitment, and we pride ourselves on being a supportive, tight-knit workplace. Every team member receives a paid day off on their birthday!
Apply Now
Join us and be part of a motivated, supportive team making an impact in WA's dynamic security industry! Send your resume to ****@incitesecurity.com.au. Only short-listed candidates will be contacted. All applications will remain strictly confidential. Keen to know more about INCITE, feel free to reach out and chat to us or find us on socials!
Applications close Friday 6th March 2026.
Be careful - Don't provide your bank or credit card details when applying for jobs. Don\'t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
#J-18808-Ljbffr