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Client service coordinator

Melbourne
Nexia International
Posted: 22 January
Offer description

Client Service Coordinator / Executive Assistant - Shared Services

Join Nexia Melbourne as a Client Service Coordinator / Executive Assistant, delivering high-quality client service and administrative support.


15th January, 2026

We're seeking a proactive and experienced Client Service Coordinator / Executive Assistant to join our Caulfield office. Supporting our Business Advisory team and Partners, you'll play a key role in delivering high-quality executive and administrative support while managing client communications, files, and correspondence. This is an excellent opportunity for someone who thrives in a fast-paced professional services environment and is looking to grow their career in a supportive team where contributions are recognised and valued.


About Nexia

At Nexia Melbourne, our purpose is to connect people with their true potential by giving them the insight, advice and support they need to succeed. With a team of 90+ professionals across two offices, we are part of the global Nexia network, offering clients and our people access to a world of opportunities.


The Opportunity

This role offers the chance to develop your skills in administration and client service while working within a supportive team environment. You'll gain valuable experience in a mid-tier accounting firm, with training and career pathways available for the right candidate.


In this role you will

* Provide administrative and operational support across the Business Advisory team
* Provide executive assistant support to Business Advisory Partners
* Manage Partner diaries, email correspondence, and meeting coordination
* Communicate directly with clients to respond to queries and requests
* Prepare and maintain accurate client files and documentation
* Support financial administration, including PIQ reports, fee posting, invoicing, and billing
* Prepare engagement letters, proposals, and reports
* Administer ATO and ASIC portals, including lodgements and correspondence management
* Coordinate meetings and boardrooms, including agenda preparation, room setup, and minute taking
* Provide reception relief as required


What we offer

* A supportive team environment with on-the-job training
* Career development pathways within professional services
* Regular team events and firm-wide activities
* Wellbeing support through our Employee Assistance Program (EAP)


What you'll bring

* A positive, professional attitude with a genuine willingness to learn
* Strong written and verbal communication skills and a confident, client-focused manner
* Well-developed organisational skills with a high level of attention to detail
* Strong IT literacy, including proficiency in Microsoft Word, Excel, PowerPoint, email and calendar tools
* Ability to manage multiple tasks, prioritise effectively and meet deadlines
* Ability to work collaboratively as part of a team and independently when required.
* Familiarity with electronic document management systems such as FYI Docs, APS, and Now Infinity (beneficial).
* Experience in customer service, reception, or client-facing roles (desirable but not essential).
* Experience in a Client Service Coordinator, Personal Assistant, or Executive Assistant role within professional services (desirable but not essential).


You'll also

* Enjoy working in a collaborative, professional environment
* Take pride in delivering excellent client service
* Be adaptable and ready to learn new skills
* Treat colleagues and clients with kindness, empathy and respect

If you're ready to take the next step in your career and join a team that values growth, innovation and people, we'd love to hear from you Apply today and unlock your career potential with Nexia Melbourne.


Apply Now

For more information, visit nexia.com.au or contact us at


Nexia Melbourne - Unlock your career potential

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