We'reso everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. an iconic Aussie brand with a global footprint. Our purpose is to build a connected future **What We Offer** **Key Responsibilities** To contribute towards the key performance goals, by applying your existing knowledge and supporting team members to assist and advocate for our customers regarding complex service assurance issues within the expected timeframes.To be successful in the role, you'll bring skills and experience in:Demonstrable problem-solving skillsIncident management experience candidates will undergo a background check, and the results will play a role in the final decision accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the Working at Telstra, we all have a why. Whether it's endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we're motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.> Explore our teams#J-18808-Ljbffr