Job Description
As a key member of our team, you will provide technical assistance in various areas, including high-level design, solution positioning, product selection and technical support for product demos, proof of concept set ups, training and workshops, and other thought leadership activities.
You will make an impact by:
* Providing product and technical support to external and internal customers as a contributing team member.
* Providing pre-sales technical support for development and implementation of complex products/applications/solutions.
* Providing technical assistance through sales presentations, product demonstrations, installation, and maintenance of products.
* Providing product and application training to customers.
* Providing post-sales technical expertise during installation, implementation, testing, and maintenance of products.
* Providing engineering support for the introduction of new products, consulting with customers to determine and document requirements, developing product specifications, and working with product managers on the development of fit-for-purpose products.
* Providing innovative ideas, customer perspective, and research into product developments.
We're committed to delivering connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries.
Required Skills and Qualifications
The ideal candidate will possess:
* Bachelor's degree/Diploma in Telecommunication or appropriate industry knowledge with a minimum of 3-5 years of field/industry experience.
* Computer and office skills required (Office365, Windows, Project); a working knowledge of Creo, Draftsight, and Solidworks would be advantageous.
* Knowledge and experience on the use of test equipment, including Optical Time Domain Reflectometers, Optical Power Meters, and Sources strongly preferred.
* Previous OSP engineering and post-sales OSP experience. Knowledge and experience in FOSC, FIST, and Tenio closures would be advantageous.
* Previous experience/knowledge of FTTx network design.
* Previous experience in splicing of ribbon and stranded fibre cables.
* Experience in the preparation and product selections for RFI, RFP & RFT.
* Deal closing skills to assist the sales force, influencing the outcome of a tender response technically through product expertise, combined with strategic thinking in the commercial landscape.
* Ability to create and deliver sales and training presentations with confidence and customer-facing skill.
* Excellent verbal and written communication skills.
* Strong interpersonal skills including the ability to establish and maintain relationships.
* Advanced technical skill set and well-developed problem-solving abilities.
Benefits
As a valued member of our team, you can expect:
* Opportunities to grow and develop your career.
* A dynamic and supportive work environment.
* Recognition and reward for outstanding performance.
* Access to cutting-edge technology and tools.
Others
Please note:
* Possess a vehicle and current valid Australian driving license.
* Possess a valid Industry White Card and an Open Communication Registration with all endorsements.