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Customer service officer

Goulburn
Careers at Council
Customer Services agent
Posted: 17h ago
Offer description

Goulburn, New South WalesFull-timeDescriptionCouncil is seeking a dedicated individual to join our Customer Service team—someone who embodies our core values of Passion, Respect, Innovation, Dedication, and Excellence (PRIDE) in every interaction.In this role, you’ll be the first point of contact across all channels of customer engagement, providing outstanding service to both internal and external customers.If you’re driven to support and serve others while helping to deliver infrastructure and services that meet the evolving needs of our community, we want to hear from you.YOUR WORKING ENVIRONMENTA commencing weekly rate of $1,213 with progression up to $1,365 dependent upon skills and experience, plus 11.5% superannuationWork a 9-day fortnight, based on a 35-hour working weekAccess to two health and wellbeing leave days for your Christmas breakAccess to three weeks sick leave per year, cumulative where unusedAccess to long service leave after five years of employmentSalary packaging options available including novated leasingGenerous paid parental leave arrangements for both parentsGenerous reward and recognition programs and initiativesYOUR CAREERA supportive environment to assist you to reach your career goalsAccess to ongoing professional development and individual development plansOngoing training and support through Council’s cultural development programMentoring and coaching programsOpportunities for secondments and higher-grade duties arrangementsAccess to e-learning platformsYOUR WELLBEINGA suite of health and wellbeing programs offered each yearFree vaccinations, health checks and staff fitness initiativesA supportive and inclusive workplace and culture where your opinion is valuedAccess to a confidential counselling service for you and your familyA range of mentally healthy workplace initiatives and support from mental health championsThe contact officer for this position is Toni Shawyer, Customer Service Coordinator, at (02) 4823 4420.Applications close Monday, 16th June 2025 at 5:00pm.This position is subject to relevant pre-employment checks and all applicants must have the right to live and work in Australia.Apply for this roleVisit siteShare
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