The role
As a Retail Supervisor at our Darwin store, you will be responsible for supporting the store leadership team in overseeing the daily operations of our retail stores and supervising our store teams.
In this role, you will lead from the front, providing an exceptional and memorable experience for our customers through your outstanding product knowledge, customer service and ability to offer solutions.
You will also work with the Store and Assistant Store Manager to deliver on business objectives and key success indicators.
What you'll be doing
Create a customer-focused culture through a supportive, development-driven environment that enhances both team and customer experiences.
Support store operations, including stock management, shrinkage reduction, store presentation, promotions, and sales readiness.
Collaborate with store leadership to achieve KPIs in Sales, People, Compliance, Visual Merchandising, and Wages.
Maintain high standards of store and stockroom presentation.
Demonstrate strong product knowledge to guide and assist customers.
Work with leadership teams to drive store budgets and targets, contributing to results and customer satisfaction.
Lead shifts, handling opening/closing, cash, security, and team supervision.
Provide feedback, coaching, and training to team members, reporting outcomes to leadership.
Ensure a safe, compliant, and positive work environment, following all WHS and company policies.
Uphold company policies and employment standards, escalating issues to leadership as needed.
What we are looking for
Experience in a customer-facing retail, hospitality, or service environment.
Ability to drive sales performance and manage operations to achieve targets and KPIs.
Developing leadership skills with the ability to motivate, coach, and develop a team.
Energetic, enthusiastic, and hands-on approach to store operations and team engagement.
Strong communication and interpersonal skills.
The benefits
Enjoy a 40% team member discount for you, your friends and family.
Access to a free Employee Assistance Program.
15% discount on Goodlife Health Clubs and Fitness First Gym memberships.
Discounts on Studio Pilates Class Passes.
Complimentary consultations with Westpac.
7% discount on Medibank private health insurance.
Up to 15% off at Strike Bowling & Holey Moley.
Beach parties ($100 – $300 gift cards up for grabs for best dressed).
Endless succession pathways to different roles within Stores, Head Office, or Distribution Centre.
Awesome in-store competitions and sales incentives.
Prezzee Gift Cards for major milestones and yearly anniversary certificates.
Want to apply?
This role will give you the opportunity to utilise your skills, experience, and enthusiasm to help continue City Beach's growth and be a key part of our Retail team.
If you think you have the skills and the passion to succeed in this role, apply today
Please note, City Beach Australia reserves the right to close the applicant portal at any time.
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