At Cranbrook Medical, we provide compassionate, lifelong care in a family-friendly practice. We value our staff, invest in their development, and pride ourselves on having wonderful doctors, nurses and a strong, supportive administrative team.
Cranbrook Medical is looking for a friendly, organised and motivated Medical Receptionist to join our welcoming team.
This role will commence on a casual basis, with the opportunity to transition into a more permanent position.
If you enjoy working with people, thrive in a busy environment and want to be part of a supportive, community-focused practice — we’d love to hear from you.
About the Role
Your responsibilities will include:
* Answering and managing incoming phone calls
* Scheduling appointments and maintaining accurate patient records
* Processing payments and Medicare rebates
* Supporting doctors, nurses and the broader team
* Maintaining a clean and welcoming reception and clinical environment
* Complying with workplace health & safety and infection control standards
* General administrative duties, including scanning, filing, mail distribution and record management
About You
* Previous medical reception experience is preferred but not essential — training will be provided
* Strong communication skills with a professional and compassionate approach
* Ability to work both independently and as part of a team
* Excellent attention to detail
* Comfortable working in a fast-paced environment
* Flexible availability, including opening/closing shifts, leave coverage and some Saturdays
* Willing to complete a criminal history check
* Unrestricted Australian working rights
What We Offer
* Salary negotiable based on experience
* Ongoing training and support
* A collaborative and motivated team environment
* A GP-owned, non-corporate practice
* A business committed to giving back to the community
* A friendly, welcoming workplace culture