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Library services development lead

Wollongong
beBeeInnovation
Library
Posted: 11 September
Offer description

Library Project Manager

The ideal candidate will possess strong project management skills, with a focus on delivering innovative library services that meet the evolving needs of our community.

This role involves leading and supporting technology-driven projects to enhance library services, collaborating with teams to identify service improvement opportunities using data, feedback, and evidence-based practices.

The successful candidate will be confident working with library systems and supporting others with technology. Experience with emerging tech is desirable, as well as a relevant qualification and strong communication skills.

About the Role:

* Lead and support technology-driven projects to enhance library services
* Collaborate with teams to identify service improvement opportunities using data, feedback, and evidence-based practices
* Support innovation by helping assess, develop, and implement new tools, systems, and policies
* Deliver exceptional customer service and contribute to a culture of inclusion, learning, and continuous improvement

What We Offer:

* A 35-hour work week or a 9-day fortnight with a regular rostered day off (RDO)
* Flexible work options, flex-time, and a range of leave provisions
* Corporate learning opportunities, study assistance, and leadership development programs
* Five weeks of annual leave per year (pro rata) and access to long service leave after just five years
* Employee Assistance Program, skin and hearing checks, vaccinations, and discounted gym memberships
* An annual trivia night, fantastic Christmas events, and a Social Club for monthly activities

Essential Requirements:

* Strong project management skills
* Experience in customer service and areas such as collections, outreach, or digital engagement
* Relevant qualification and strong communication skills
* Confidence working with library systems and supporting others with technology
* Desirable experience with emerging tech

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