Medcor is looking to hire an OSHA Reportable Client Support Specialist to join our OSHA Support Team. This is a remote position with onsite training at our corporate office in
McHenry, IL
. This is a full-time position Tuesday–Saturday, 7:00 am–4:00 pm.
The compensation for this position is $*****–$***** per hour.
Why this job is different
Medcor focuses on every advocate's personal well-being, known as our Better Me Wellness program.
Medcor believes and supports a fun and inviting atmosphere as part of our program.
Support and an open-door policy; we believe in a work/life balance.
This position's primary responsibility is providing excellent customer service and support to our client partners in monitoring and reporting OSHA Reportable events as contracted. The Triage Support team participates in all aspects of daily operations at the corporate office as they relate to monitoring and reporting OSHA reportable events for contracted clients by performing the duties listed below. After training has been completed, this position could be considered for a remote work setup.
A typical day in the life of an OSHA Reportable Client Support Specialist
Daily use of Medcor's EMR (Medfiles), the Client Data Portal, the OSHA Reportable App, phone operating system, and Outlook.
Perform data entry as part of OSHA event processing.
Ensure all updates are completed accurately and in a timely manner using Medcor OSHA Support Services email (Outlook), Medfiles, and client contact phone calls.
Interact with clients to ensure proper documentation and processing of OSHA event processing and Bloodborne Pathogen exposure events in accordance with their established policy and protocols.
Handle daily event notification emails in accordance with client-specific processes within required timeframes.
Assist in assuring that any client medical records are properly maintained, updated and archived as required by state and federal law.
Use and access the client portal for basic client reporting.
Assist with tracking and reporting of workplace incidents per client needs and service agreements.
Identify breach in confidentiality reporting requirements.
Be responsible for projects and duties assigned and delegated by supervisory staff.
Meet and/or exceed assigned and documented Management by Objectives (MBOs) annually.
You Must
Have a high school diploma or GED.
Be proficient in using Word, Excel, Outlook, and the Internet.
Be able to type at least 40 words per minute.
Be able to quickly learn and proficiently use new software.
Have effective written, verbal, and interpersonal communication skills.
Be able to effectively present information and respond to questions from other managers, clients, customers, and the general public.
It's a Plus If
Have at least one year of operational, or customer service/client relations experience.
Have clinical experience in the medical field as a clinician.
Have OSHA reporting experience.
Benefits
We don't just advocate for our clients and our patients; we also advocate for ourselves. Our benefits include paid time off, health and dental insurance, 401(k) with match, education reimbursement, and more. To learn more about Medcor's culture click here.
Medcor Philosophy
Medcor embraces a set of simple, interconnected practices that everyone can tailor to their own life and work. To preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times.
Medcor is a tobacco-free and smoke-free workplace
EOE/M/F/Vet/Disability
We are an equal-opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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