$45,000 to $55,000 per year plus super
- Trainee role
- Immediate start
- Free and secured on site parking for all staff
**Location**:
Blacktown location
**Objectives of this Role**:
- Develop and maintain effective relationships with internal/external clients/stakeholders
- Assists with all aspects of customer service and advice, talks with customers by phone or in person, handling queries in a timely manner (24 hours)
- Solicits sales of new or additional services
- Follow up of clients overseas orders daily as required
- Informing clients of vessel/aircraft delays, order status reports undertaken Daily (AM) as required
- Maintain customer files
- Other tasks as directed
**Skills Required**:
- Excellent Customer Service skills
- Develop and maintain effective relationships with internal/external clients/stakeholders
- Good written and verbal communication skills
- Knowledge of relevant legislation and authorities which impact on your area of responsibility
- Business Acumen and cost consciousness
- Target and Result Focused
- Analytic and problem-solving skills
- Influencing. conflict resolution, negotiation and problem-solving skills
- Ability to read and interpret documents such as safety rules, operating and maintenance
- instructions and procedure manuals.
- Ability to speak effectively before groups of customers and staff
- Ability to maintain confidentiality
**Experience and Qualifications**:
- Junior or senior certificate
- Positive attitude to learn a current industry and develop
The post Freight Forwarder and Customs Agent appeared first on Labourpower.
📌 Freight Forwarder And Customs Agent
🏢 Labourpower Recruitment Services
📍 Sydney