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Retail: part time customer service

Mount Isa
Telstra
Customer Services agent
Posted: 13 September
Offer description

Overview

Join to apply for the Telstra Retail: Part Time Customer Service & Sales Consultant role at Telstra.

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.

Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. You will be continually trained on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and provide solutions for our customers.

If you'd like to know a little more, here's something we prepared earlier: Life at Telstra


Perks and benefits

* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* A flexible, inclusive approach to parental leave
* Unlimited access to 17000 learning programs
* Monthly performance rewards and recognition programs
* Benefits Your Way - Telstra


Locations

* MT ISA (Shop 32 - 34, Mt Isa Village, 22 Simpson Street Mt Isa QLD 4825)
* Store hours vary – search your store


Is it you we're looking for?

We're on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

* The ability to easily build a connection with a variety of new and existing customers
* An appetite to quickly develop customised solutions for customers
* A drive to reach (and exceed) sales targets and KPIs
* The hunger to learn and grow within the role (and beyond)
* A positive and resilient approach to customer service within a busy environment
* Experience in a customer-facing role


Responsibilities and expectations

Provide excellent customer service and sales support in a Telstra Retail Store. Demonstrate product knowledge and recommend solutions that meet customer needs. Maintain an engaging, inclusive store environment and stay updated on current promotions and technology.


Next steps

Hit Apply now. After you've submitted your application, the next step is an assessment supported by our partner, Hire Vue. Please check your email to continue.

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and enriches our work. We have zero tolerance for harassment and prioritise a workplace where everyone can thrive. We work flexibly at Telstra; discuss what flexibility means to you, and you can share your pronouns and any reasonable adjustments needed during the recruitment process.


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