Hexagon Mining Field Technician Job Description
Hexagon Mining is seeking a Field Technician to join our APAC Division for a site-based role in NSW. Join an innovative, dynamic, and fast-growing business as we enter an exciting growth phase in 2025.
About Hexagon
Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. Our solutions help customers harness increasing data to boost efficiency, productivity, quality, and safety across various sectors. Headquartered in Switzerland, Hexagon (Nasdaq Stockholm: HEXA B).
Hexagon Autonomous Solution
Comprising Agriculture, Autonomy & Positioning, and Mining divisions, providing perception, positioning, vehicle autonomy, and site orchestration technologies for autonomous solutions in agriculture, mining, automotive, and marine sectors.
Mining Technologies
Our mining solutions include surveying, design, fleet management, production optimization, and collision avoidance, connecting people and processes to reduce costs and enhance safety and productivity.
The Position
Reporting to the Field Regional Service & Support Manager, you will support our APAC region, supporting mining clients across NSW from our Newcastle office. The role involves site service support, product installation, and maintenance, with varying roster patterns (e.g., M-F, 7/7, 8/6), and may be FIFO or DIDO depending on assignment.
Key Responsibilities
1. Operational: Ensure Hexagon Mining technology operates effectively at client sites, delivering value.
2. Customer Service: Provide training and support on technology use and operation.
3. Technical: Repair, install, configure, and support electronic and communication systems, resolving issues on-site and at our premises.
About You
We seek an experienced Field Technician ready to advance their career, ideally with a background as an Automotive Electrician or Communications Technician, eager to work with industry-leading technology across multiple clients. Qualifications and skills include:
Required
* Trade certificate or equivalent in Auto Electrician, Electronics, Industrial Electronics, Instrumentation, or Communications.
* Experience in electronics, radio, automotive, mining, or similar industries.
* Experience with on-site installation, system configuration, commissioning, troubleshooting, and repair of hardware or systems in mobile or industrial vehicles.
* Manual car driver’s license.
* Australian working rights: Permanent Resident or Citizen.
* Ability to work independently and in teams, building strong relationships.
* Customer-focused, solution-oriented, adaptable, and agile problem-solver.
* Critical thinking and ability to customize installations as needed.
Desirable
* Experience troubleshooting electronics systems.
* Experience with CAS or FMS systems in mining equipment.
* Experience installing hardware in surface mining equipment or heavy industry.
* Basic LAN/WAN knowledge and Linux OS familiarity.
* Good computing skills, including firmware/software management and troubleshooting.
If you're unsure about qualifications, we encourage you to apply. Hexagon values diversity and inclusivity, reflecting our global presence across more than 50 countries.
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