Company DescriptionMona Farm is a unique destination that combines contemporary art, country life, and Australian history. Nestled in a picturesque 124-acre property in Braidwood, New South Wales, Mona Farm offers luxury accommodation, bespoke corporate events, retreats, and meetings. Known for its breathtaking landscapes and curated experiences, it provides a blend of relaxation and inspiration in a rural setting. Mona Farm prides itself on delivering exceptional service and unforgettable guest experiences.
Role Responsibilities• Assist in the daily operation of food and beverage services across Mona Farm, Cedar Lodge Motel, The Albion and Provisions Deli & Crêperie.• Provide professional, friendly, and efficient service across all guest-facing food and beverage areas.• Support the setup, service, and pack down of weddings, events, in-house dining experiences, and workshops.• Work closely with front-of-house and back-of-house teams to ensure smooth event and restaurant service delivery.• Deliver food-related guest experiences such as cooking workshops, classes, or tastings as directed.• Assist with the delivery of in-house meals and chef-prepared dining experiences in guest houses and private venues.• Perform barista duties including coffee preparation and assist with coffee service and training as required.• Maintain cleanliness, organisation, and presentation of food and beverage service areas.• Support the coordination of staff during service and help guide casual team members as needed.• Assist with stock checks, restocking supplies, and communicating inventory needs to the Manager.• Work closely with suppliers as directed, helping with deliveries and stock rotation.• Uphold health, safety, and hygiene standards at all times, following WHS and food safety procedures.• Assist with training new team members in service procedures and customer interaction.• Respond to guest needs and feedback during service, escalating issues to the Manager when necessary.• Support the implementation of service improvements and new procedures as directed by the Food & Beverage Manager.• Contribute to a positive and professional team culture, leading by example in customer service and presentation.• Maintain accurate end-of-shift reporting, including basic till balancing and handovers.• Represent Mona Farm with warmth and professionalism at all times, helping to uphold the venue’s reputation for quality and care.• Carry out other duties as required to support the broader hospitality and events team.