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Medical receptionist

Townsville
Serco
Receptionist
Posted: 12 March
Offer description

Medical Receptionist (Casual)

Are you an experienced administrator looking to make a meaningful impact in a unique healthcare setting?
We’re seeking a motivated and detail-oriented Medical Receptionist (Casual) to join our multidisciplinary team at Lavarack Health Centre. This is a fantastic opportunity to provide essential administrative and records support within a structured, professional Defence healthcare environment.


What’s on offer

* Flexible casual engagement – work shifts to support operational requirements
* Work-life balance – structured operating hours (0700–1630 Monday–Friday, with some weekend shifts depending on role requirements)
* Professional environment – support the health and readiness of ADF personnel
* Collaborative team – be part of a supportive multidisciplinary healthcare team
* No financial transactions – focus on administration and health records support
* Practical perks – free parking and uniforms provided
* Wellbeing support – access to mental health resources and lifestyle discounts


About Lavarack Health Centre

Located in Lavarack Barracks, the largest Army base in Australia, Lavarack Health Centre supports approximately 8,000 ADF personnel. The base includes the Operational Deployment Force and facilities that undertake mission rehearsal exercises prior to deployment.

The Health Centre provides a comprehensive range of services including primary medical, underwater medical, surgical outpatient, dental, nursing, physiotherapy, mental health, and pharmaceutical care, and operates a 24/7 inpatient low dependency ward.

Standard operating hours are generally 0700–1630 Monday to Friday, with some weekend shifts depending on operational requirements and specific craft groups.


What you’ll do

1. Maintain electronic and hard copy health records
2. Input health data into health and personnel management information systems
3. Communicate and liaise effectively with internal and external stakeholders, including other health services/facilities to obtain patient information
4. Generate reports from databases to assist with unit key performance indicators
5. Process stores requests and act as a Supply Customer

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