Featuring restaurants, accommodation, a fitness centre and conference facilities, the RACV City Club is a social, leisure and business hub designed to cater for the needs of all Members.
Curious about this role? This is a chance to learn, shine, develop and grow your own career in line with RACV's culture.
This role is a full‐time permanent position based in our Bourke street office. It will require regular travel to our Healesville property and other offsite working events.
A day in the life
As part of our Club Events team you'll be providing Members with the opportunity to connect with the RACV Club and other Members through unique experiences. You'll be responsible for developing, coordinating, and delivering events and activities that excite our Club Members, ensuring they gain the best value from their membership.
As part of your day‐to‐day, you'll develop an understanding of Club Member wants, needs and expectations and use this to identify improvements in Club offerings, events and communications. You'll have frequent facetime with our Members, and you'll need to be flexible to attend events outside of business hours.
You will be supported by your team and work closely with a broad range of internal departments.
We're offering...
* A competitive salary
* Discounts on RACV products & services, including our portfolio of resorts
* Ongoing training and career development opportunities
* The opportunity to work for a company that values its employees
* Genuine support from Senior leadership team
We're looking for...
* Exceptional communication skills and the ability to quickly build rapport with others
* A team player who displays initiative and a positive mindset
* Strong administration and organisational skills
* The ability to resolve and diffuse member complaints
* Knowledge of Microsoft Office Suite
* Previous experience within a membership or loyalty environment desirable
* Understanding of hospitality sector desirable
* The ability to work outside of office hours including evenings and weekends, as determined by each event.
* Access to a vehicle and hold a current Victorian drivers licence
A little about us
As Victoria's largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home and leisure.
Our RACV Clubs are an integral part of making this ambition a reality. Giving our members access to everything from unique dining experiences to luxury day spas they've become valuable places to recharge and reconnect.
You can learn more about the RACV Clubs at racv.com.au/travel-leisure/racv-club.
Application process
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in Job Task Analysis - Corporate and whether any reasonable adjustments may be required.
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