Clinical Coding Operations Manager
* Employment Term: Permanent Full Time
* Location: Hybrid opportunity working from home and site based at The Wesley Hospital in Auchenflower
* Remuneration: Competitive Salary (based on experience) + 12% Super + NFP Salary Packaging (save tax and increase your take home pay)
Applications Close: 27th of March 2026. Please note applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.
Make a meaningful difference with UnitingCare Queensland
Working across our four private hospitals, The Wesley, St Andrews, Buderim and St Stephens, the Clinical Coding Operations Manager is responsible for leading the management of the clinical coders and driving improvement in their operations, to deliver UnitingCare Health’s commitment to clinical and service excellence.
This role works collaboratively as a member of the Patient Revenue and Digital Health team and is accountable for ensuring the effective and efficient function of the UCH clinical coding service initiatives. The role will work with other senior staff in the Clinical Coding team, who also report to the General Manager for Patient Revenue and Digital Health.
Your part in our UnitingCare team
* Act as the lead subject matter specialist on clinical coding data insights and reporting to UCH hospitals, VMO’s and other Clinicians
* Manage the UCH clinical coder workforce strategy including: interviewing, hiring, training, developing, directing work and processes
* Work closely with the with the coding audit and education team on the UnitingCare Hospitals Revenue Optimisation strategy development and operationalise the strategy through effective management of coding resources, systems and processes
* Leverage technology to enhance VMO, CDI team and clinical coder workflows, creating efficiency to achieve accurate documentation, coding, and hospital revenue
* Oversee the clinical coding review process to support accurate quality and safety and hospital performance reporting
What makes a difference for us?
* Relevant tertiary qualifications in Health Information Management or equivalent work experience with extensive knowledge of ICD-10-AM clinical classification, casemix data reporting and DRG funding, or a combination of study and work experience
* Eligibility for membership of the Health Information Management Association of Australia (HIMAA)
* High level analytical skills, including a proven ability to quickly analyse and understand complex health information, business processes and concepts
* Exceptional organisational skills and the capacity to successfully manage several tasks concurrently to meet tight deadlines
* Demonstrated record of leadership and sound achievements in clinical coding performance outcomes
* Demonstrated excellence in coordinating all aspects of clinical coding services using strategic planning, management and evaluation skills to ensure available resources are used effectively
* Experience and sound knowledge of patient information systems (e.g., Cerner), clinical information and record control systems, 3M Codefinder Software
What makes a difference for you?
* Free or heavily subsidised car parking options available
* NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained
* Flexible work arrangements to support work-life balance
* A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
* 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
* Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
* Career development opportunities to challenge yourself, grow and make a meaningful difference
* A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
We’d love you to be part of our UnitingCare family
By joining one of our four Hospitals, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.
Child safe, Child friendly
UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:
* provide welcoming, safe and nurturing services for children
* implement measures to prevent child abuse and neglect within our services
* appropriately and immediately address child abuse and neglect if it does occur
Diversity & Inclusion
Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.